Especialista en Ventas Digitales y Experiencia del Cliente

$44k - $88k

Easterns Automotive Group

Sterling, VA

Job Description

Título del Puesto: Especialista en Ventas Digitales y Experiencia del Cliente

Compañía: Easterns Automotive Group

Ubicación: Sterling, VA

Easterns Automotive Group está buscando activamente un Especialista en Ventas Digitales y Experiencia del Cliente, que sea experto en tecnología y dedicado. Como líder en la venta de vehículos de segunda mano certificados con múltiples ubicaciones, estamos comprometidos a ofrecer experiencias de cliente incomparables, tanto digitalmente como en la tienda. Nuestro objetivo es ser el destino principal para compras de automóviles en las áreas metropolitanas de DC y Baltimore.

Beneficios:

Cuando te unes a Easterns Automotive Group, no eres simplemente un empleado, sino un miembro valorado de una familia que valora tu crecimiento profesional y bienestar. Nuestro amplio paquete de beneficios incluye:

Seguro de Salud y Dental: Asegurando el bienestar tuyo y de tu familia.
Seguro de Visión: Para el cuidado de tu salud visual.
Seguro de Vida y Discapacidad: Proveer seguridad financiera para ti y tus seres queridos.
Cuenta de Ahorros para la Salud: Flexibilidad adicional para tus necesidades de atención médica.
Coincidencia de 401(k): Contribuyendo a asegurar tu futuro financiero.
Tiempo Libre Pagado y Permiso Parental: Porque sabemos que la vida ocurre fuera del trabajo.
Horario Flexible: Equilibrando tu vida laboral y personal.
Capacitación Pagada y Reembolso de Matrícula: Invierte en tu desarrollo personal y profesional continuo.
Descuentos para Empleados: Disfruta de descuentos exclusivos en vehículos y servicios como muestra de nuestro agradecimiento.

Responsabilidades:

Como Especialista en Ventas Digitales y Experiencia del Cliente, tendrás que:

Venta Digital Consultiva: Actuar como un asesor de confianza, proporcionando información especializada sobre nuestra gama de vehículos a través de canales digitales.
Construcción de Relaciones con el Cliente: Usa tus habilidades de comunicación digital para convertir interacciones en línea en relaciones duraderas con los clientes.
Solución de Problemas Digitales: Resuelve de manera proactiva los desafíos que los clientes enfrentan en el proceso de compra en línea.
Seguimientos y Resolución de Problemas: Programa interacciones digitales regulares con los clientes mientras resuelves problemas de manera efectiva para mejorar la experiencia del cliente.
Colaboración en Equipo: Colabora con los equipos internos para alcanzar las metas de ventas y mantener un ambiente digital centrado en el cliente.

Cualificaciones:

Nuestro candidato ideal tendrá:

Conocimiento Digital: Cómodo y eficiente en el uso de herramientas de CRM y otras plataformas digitales.
Empatía: Habilidad excepcional para escuchar y comprender las necesidades del cliente.
Adaptabilidad: Capacidad para adaptarse rápidamente en un entorno de ventas digitales en constante cambio.
Prácticas Éticas: Mantener los más altos estándares de honestidad y transparencia.
Alta Organización: Poseer habilidades organizativas fuertes para manejar múltiples tareas de manera eficiente.
Pasión por los Autos: Un entusiasmo genuino por los vehículos y un interés en seguir aprendiendo sobre nuestros productos.
Fluidez en Inglés: Habilidades en un idioma adicional, especialmente en español, son una gran ventaja.
Credenciales Educativas: Una licenciatura es una ventaja.

Horario de Trabajo:

Este es un puesto de tiempo completo.
Se requiere disponibilidad para trabajar los fines de semana.

Compensación:

La estructura de pago será un salario base + comisión, con un potencial de ganancias de $44,000 - $88,000 por año.

Si estás impulsado por la ambición de transformar la experiencia de compra de autos digitales en algo extraordinario, te invitamos a unirte a Easterns Automotive Group. ¡Estamos emocionados de integrar tu perspectiva única y energía en nuestro equipo dedicado!

5 días a la semana - Domingos alternos

Días de la semana:
Turno de la mañana: 9:30 AM - 4:30 PM
Turno de la tarde: 12:30 PM - 8:00 PM

Sábado:
Turno de la mañana: 8:30 AM - 4:30 PM
Turno de la tarde: 12:30 PM - 8:00 PM

Domingo:
10:30 AM - 5:00 PM

Apply

Vacancy posted 29 days ago

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