Compliance Manager

Responsibilities Oversee the day-to-day execution of the Company’s Anti-Money Laundering (AML) and regulatory compliance program, ensuring adherence to BSA/FinCEN requirements and Illinois Gaming Board (IGB) regulations Monitor AML activity, including review and oversight of Suspicious Activity Reports (SARs), Currency Transaction Reports (CTRs), and patron identification (KYC/CDD) processes to ensure completeness, accuracy, and regulatory defensibility Lead or support AML and Compliance investigations, ensuring timely identification, documentation, escalation, and resolution of suspicious activity and control failures Serve as a primary escalation point for AML and regulatory matters for staff, providing clear, fact-based summaries and recommendations to senior leadership Ensure compliance with the approved Internal Control System (ICS) by monitoring operational adherence and identifying control gaps or breakdowns across Cage, Gaming, and related functions Document compliance exceptions and control failures, and ensure timely development, implementation, and validation of corrective action plans Maintain all AML and compliance-related documentation, logs, and case files in an audit-ready condition Partner cross-functionally with Cage, Table Games, Slots, Surveillance, Security, and other departments to ensure compliance controls are understood, implemented, and consistently applied Support the development, revision, and implementation of internal controls, policies, and procedures to align with regulatory requirements and operational realities Prepare and respond to internal audits, external audits, and regulatory examinations, including gathering documentation and addressing inquiries Communicate regulatory expectations and compliance requirements clearly to operational teams and leadership Provide AML and compliance training to staff to reinforce awareness, accountability, and adherence to regulatory standards Identify emerging compliance risks and escalate issues in a timely manner to protect the integrity of the Company’s gaming license Ensure all regulatory reporting obligations are met accurately and within required timeframes Maintain strict confidentiality of all patrons, transaction, and compliance-related information Provide timely, accurate, and well-documented escalation of AML risks, compliance issues, and control failures to the Director of Compliance Perform duties and responsibilities associated with the Illinois Gaming Board (IGB) Statewide Self-Exclusion Program, ensuring compliance with all regulatory requirements, proper documentation, and timely escalation of any issues or violations Select, train, and develop team members through education, coaching, and performance management, including the use of corrective action when necessary to uphold compliance and regulatory standards Perform other duties as assigned Qualifications: Must be 21 years of age or older Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board Must have a high school diploma or equivalent Bachelor’s degree preferred in Business, Finance, Accounting, Criminal Justice or related field Minimum of 2 years of direct team leadership experience, including supervision, mentoring, and holding staff accountable to performance and compliance standards Minimum of 5–7 years of experience in AML, regulatory compliance, or casino gaming compliance, with direct exposure to Title 31/BSA requirements Excellent written and verbal communications skills are required Must have a working knowledge of table games and slot machine operations within a regulated gaming environment Demonstrated proficiency in AML/Title 31 requirements required upon hire CAMS (Certified Anti-Money Laundering Specialist) or equivalent certification must be obtained within 6 months of hire Strong written and verbal communication skills, with the ability to draft clear, fact-based, and regulator-facing documentation Must be able to work weekends, evenings, and holidays as needed to support operations and compliance matters High attention to detail with a focus on accuracy, documentation quality, and audit defensibility What’s in it for you Competitive Salary with annual performance reviews Comprehensive health coverage plan that includes medical, dental, and vision 401(K)/ Company Match Access Perks and Childcare discounts $7 Daily Garage Parking Bonus Eligible Physical Demands & Work Environment Regularly required to see, talk, hear, walk, and stand Frequently required to use hands to handle, feel, and reach Occasionally required to sit or stoop Occasionally lift and or move up to 30 pounds The work environment is fast-paced and contains bright lights, loud noise, and stressful situations Travel Required No. On-Site Licenses & Certifications Required Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Ballys Chicago Operating Co LLC