General Manager (Food & Beverage) | Broward County Convention Center
ASM Global-SMG
The General Manager (Food & Beverage) oversees all food and beverage operations within the convention center, including catering, concessions, retail outlets, and bars. This role provides leadership to the management team to ensure successful event execution, high service standards, and efficient daily operations. The position is accountable for financial performance, including budgeting, labor and cost control, and revenue generation. The General Manager works closely with clients, event organizers, and internal departments to ensure food and beverage services meet client expectations and venue standards while adhering to corporate policies and regulatory requirements. Responsibilities Review, approve and monitor budgets and make recommendations regarding adjustments and alterations. Analyze information such as daily food sales, patron attendance, and labor costs to maintain cost control of facility operations. Oversee Food and Beverage sales projections and budgets for assigned accounts and events. Oversee event operations to ensure client satisfaction. Develop and implement standards of operation throughout assigned facilities to ensure the highest level of quality service. Maintain liaison with the Legends Global financial team and other stakeholders. Ensure that all assigned accounts, buildings, and equipment meet requirements of state and local health laws and internal regulations. Direct the development and administration of operating and marketing financial plans and documents, including operating revenue and expense budgets and capital expense plans. Provide day‑to‑day operations and coordinate plans, programs, and events; conduct post‑event operational and financial reviews and analysis. Provide final approval of all contracts and agreements with suppliers, promoters, and tenants for necessary activities and services at the facility. Coordinate timely and effective responses to directives and requests from internal and external organizations, agencies, departments, and individuals. Oversee and advise Human Resources on staffing plan revisions—number and types of employees, essential functions, salaries, and benefits. Assure the administration of personnel and the operation of plant and facilities are conducted in accordance with applicable local, state, and federal regulations. Evaluate facility practices and recommend improvements to better reflect the needs of the client and the facility, and to improve the efficiency and safety of operations, in compliance with Legends Global policies and procedures. Recruit, train, supervise, and evaluate administrative and supervisory staff. Establish and maintain effective working relationships with tenants, employees, union representatives, and the general public. Carry out supervisory responsibilities in accordance with Legends Global policies and applicable laws: interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications Education and Experience Bachelor’s Degree from an accredited four‑year college or university in Hospitality Management, Business Administration, Culinary Management, or a related field (preferred). Equivalent combination of education and relevant food and beverage management experience may be considered. 5+ years of progressive leadership experience in food and beverage operations within a convention center, hotel, resort, stadium, or large‑scale hospitality venue. Experience managing large‑scale catering, concessions, and event‑based food and beverage operations. Experience with budget management, labor planning, inventory control, and financial reporting. Experience supervising and developing management teams and frontline staff. Skills and Abilities Excellent leadership, communication, and interpersonal skills with strong organizational ability. Ability to manage multiple priorities and large‑scale events in a fast‑paced environment. Strong financial and operational management skills, including budgeting, labor cost control, and revenue optimization. Ability to work with and maintain confidential and sensitive information. Ability to collaborate effectively with clients, event organizers, internal departments, and external partners. Knowledge of food and beverage operations within large‑scale events or hospitality venues. Ability to anticipate operational challenges and implement timely solutions. Strong understanding of customer service standards within the meetings, conventions, and entertainment industry. Knowledge of health, safety, and sanitation regulations, including federal, state, and local requirements. Demonstrated leadership and supervisory skills, including the ability to motivate teams, resolve conflicts, and support employee development. Proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with point‑of‑sales, inventory, and event management systems (preferred). Compensation and Benefits Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and a 401(k) plan. Working Conditions Location: On site at the Broward County Convention Center. Physical Demands: The physical demands described are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equal Opportunity/Affirmative Action Employer Legends Global is an Equal Opportunity/Affirmative Action employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. #J-18808-Ljbffr ASM Global-SMG
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