Call Center Representative

$19.5 - $21.5 per hour

The DAVIS Companies

Job Description

Early Customer Account Representative - Contract to Hire
The Early Customer Account Representative position is located in the Alpharetta, GA area. This role is essential for maintaining customer relationships and ensuring account compliance, contributing to a company known for its commitment to customer satisfaction and innovative financial solutions.

Shift of the Early Customer Account Representative:
Availability to work both 8-5 and 11-8 is required. 2-3 Saturdays per month

Pay Rate of the Early Customer Account Representative:
$19.50 - $21.50/hr

Responsibilities of the Early Customer Account Representative:

Make outbound and receive inbound calls to assist customers with accounts that are 5-29 days past due.
Handle approximately 200+ phone calls daily while maintaining a positive attitude.
Identify root causes of customer delinquency and negotiate effective solutions.
Actively contribute to achieving center objectives related to delinquency management.
Adhere to all company policies and procedures during customer interactions.

Qualifications of the Early Customer Account Representative:

Bachelor's Degree Preferred
Excellent verbal communication skills for clear and effective customer interactions.
Strong multitasking abilities, capable of talking and typing simultaneously.
Customer service orientation with a focus on providing exceptional service.
Proficiency in handling phone-based interactions with a self-starter attitude.
Preferred bilingual (Spanish) skills and a 4-year college degree.

Early Customer Account Representatives Apply Today!

DAVIS Companies partners with the top employers locally and nationally. They choose us because of our reputation for finding high quality talent, fast, but also our experience for evaluating and representing the best candidates in the marketplace. We make every effort to provide updates and feedback to candidates at each stage of the process as we appreciate how stressful looking for a new role can be. Apply today and experience "The DAVIS Difference".

Apply

Vacancy posted 4 days ago

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