Home Automation Lead Technician

Lead Technician

The Lead Technician will take ownership of on-site installation, configuration, and servicing of innovative security and smart home systems. This role is crucial in delivering dependable, beautiful, and user-friendly experiences to our residential and commercial clients. The ideal candidate leads by example, mentors junior technicians, and upholds our core values: collaborative, accountable, proactive, curious, passionate, and creative in every aspect of the job.

Responsibilities:

• Leads and guide installation teams on job sites, ensuring clear communication, shared understanding of tasks, and alignment with project timelines.
• Coordinates closely with project managers, programmers, and system designers to translate design plans into flawless installations.
• Takes ownership of the technical execution on-site: Ensuring all systems (security, access control, surveillance, automation, AV, etc.) are installed to company standards.
• Verifies work quality through final walk-throughs, documentation, and functional testing.
• Maintains accurate records, service logs, and client signoffs to support successful project closeout.
• Identify and resolve technical or installation issues before they impact client experience or project progress.
• Prepares for each job by reviewing project documentation, gathering required tools/materials, and planning the installation approach.
• Ensures job sites are organized, clean, and safe always.
• Stays current on new technologies, installation techniques, and product updates across the smart home and security landscape.
• Shares insights with internal teams to help improve processes, tools, and systems.
• Takes pride in delivering high-quality work and exceptional customer experiencesfrom technical craftsmanship to personal interaction.
• Represents the brand with professionalism, care, and integrity on every job site.
• Problem-solves on the flydeveloping smart, efficient solutions when faced with installation challenges or space constraints.
• Contributes ideas for improving system performance, layout, or aesthetic integration.
• Adapts your approach based on client feedback or environmental conditions to maintain excellence in execution.
• Performs other duties as assigned.

Qualifications:

• High School diploma or equivalent; technical training or certification in low voltage systems is a plus
• 35 years of experience in smart home, AV, or low-voltage security installation
• Proficiency with one or more platforms (e.g., Control4, Lutron, Savant, Alarm.com, Ring, Nest, Crestron, Hikvision)
• Solid understanding of low-voltage wiring, networking basics, power management, and system configuration
• Experience reading schematics, floor plans, and system diagrams
• Comfortable with ladders, power tools, and physically demanding work environments
• Effective communication and leadership skills
• Certifications (CEDIA, ESA, Control4, Lutron, or equivalent) a plus
• Proficient in Microsoft Office
• Valid driver's license and clean driving record
• Occasional travel required

Physical Requirements:

• Prolonged periods of standing, stooping, or bending may be required
• Ability to lift to and carry 60 pounds as needed
• Ability to work in tight spaces and at ladder height
• Ability to work in varying environmental conditions

Bravas Benefits:

• Be part of something premium: Work with the nation's leader in smart home integration.
• Collaborative culture: A fun, supportive team that celebrates wins together.
• Growth opportunities: Gain exposure to the luxury design/build community and grow your career in operations.
• Competitive perks: Base salary + bonuses, medical/dental/vision, 401(k), PTO, and more.

We are an equal opportunity employer that does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.