Consumables Operations Manager

Build the Future with Us — EquipmentShare is Hiring a Consumables Operations Manager At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before . We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares. We’re hiring a Consumables Operations Manager at our rental facility in Milwaukee, WI , and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. This role combines direct inside sales execution with the operational and financial ownership of a branch leader. Primary Responsibilities Inside Sales & Account Development Own inbound and outbound inside sales activity across phone, email, and walk‑in counter for the Milwaukee branch Proactively prospect and develop new accounts among contractors, field teams, and commercial and industrial customers; convert leads from EquipmentShare’s existing equipment rental customer base Generate competitive quotes for tools, consumables, fasteners, PPE, and related jobsite supplies; manage the full sales cycle from inquiry through close Build repeat purchasing relationships by providing reliable availability, fast turnaround, and product expertise Identify and pursue up‑sell and cross‑sell opportunities; surface managed inventory and vending program opportunities with high‑volume accounts Track sales activity, pipeline, and KPIs in CRM; report on revenue, margin, order volume, and new account growth Team & Operations Leadership Hire, onboard, and supervise branch staff as headcount scales; build a culture of accountability, urgency, and customer focus Set clear performance standards and deliver regular coaching, feedback, and accountability Partner with the General Manager on headcount planning and performance management Branch Operations & Inventory Oversee all day‑to‑day branch operations: opening and closing procedures, safety compliance, facility organization, and documentation Maintain product availability across fast‑moving consumable and tooling categories; manage replenishment purchasing and vendor relationships Oversee receiving, stocking, and inventory accuracy; conduct cycle counts and minimize shrinkage Ensure order accuracy and on‑time fulfillment for counter pickup and local delivery Financial Performance Own the branch P&L: revenue, gross margin, operating costs, and contribution Monitor and manage cost structure; identify and act on margin improvement opportunitiesReport weekly on KPIs including revenue, margin, new accounts, pipeline, and order volume Coordinate with vendors and internal supply chain to maintain competitive pricing and service levels Why EquipmentShare? Because we do things differently — and we think you’ll feel it from day one. We’re a people‑first company powered by cutting‑edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward. We’re a team of problem‑solvers, go‑getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special. Perks & Benefits Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply Competitive compensation Full medical, dental, and vision coverage for full‑time employees Generous PTO + paid holidays 401(k) + company match Tool and boot reimbursements (role dependent) Gym membership stipend + wellness programs (earn PTO and prizes!) Company events and food truck nights 16 hours of paid volunteer time per year — give back to the community you call home Career advancement, leadership training, and professional development opportunities About You You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast‑paced, mission‑driven environment. We’re looking for people who: See challenges as opportunities Embrace change and continuous improvement Bring energy, effort, and optimism every day Skills & Qualifications Required: Demonstrated success in industrial supply, construction supply, tooling distribution, or a related B2B sales and distribution environment Proven track record building and growing customer accounts in a high‑volume, product‑intensive sales environment; credibility with contractors and skilled trades professionals Experience leading branch, counter, or distribution operations including inventory, order fulfillment, and vendor management P&L ownership or direct financial accountability in a prior role Track record of hiring, developing, and holding a team accountable to results Proficiency with CRM and ERP or order management systems Strong communicator with the ability to manage competing priorities and customer demands in a fast‑paced environment Valid driver’s license with a clean driving record Preferred: Prior experience at Fastenal, Grainger, White Cap, MSC, HD Supply, or comparable industrial/construction distributor Existing contractor or industrial customer relationships in the Milwaukee market Experience with managed inventory or vending programs Branch‑level P&L responsibility Education and Experience: Prior experience in industrial supply, construction supply, tooling distribution, or a related B2B sales and distribution environment Experience leading branch, counter, or distribution operations including inventory, order fulfillment, and vendor management Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 50 pounds at times. Must be able to stand for prolonged periods of time Must be able to bend, sit, kneel and lift items above head A Workplace For All At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life. We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do. EquipmentShare is an EOE M/F/D/V. Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities. #J-18808-Ljbffr