Head of Operations & Business Management

Operations Manager

At First Onsite, no two days are ever the same-and as our Operations Manager, you'll be at the heart of it all. You'll oversee the day-to-day management of trades, warehouse, scheduling, fleet operations, and multiple projects at varying stages, ensuring every job runs smoothly, safely, and on schedule. You're more than a manager-you're a leader who sets strategic goals, drives performance, and motivates teams to exceed expectations in alignment with branch and regional objectives. Your influence ensures projects are completed on time, under budget, and to the highest industry standards.

From hiring and coaching top talent to stepping in when the unexpected arises, you bring expertise, ethics, and a "get it done" mindset that inspires your team and elevates the customer experience. At First Onsite, your leadership doesn't just move projects forward-it drives the success of our people, our clients, and our business.

Lead and manage project teams, schedules, and on-call responses

Ensure quality control, compliance, and accurate documentation

Oversee contracts, change orders, subcontractors, and project financials

Monitor budgets, margins, and perform financial reporting

Support collections, crisis management, and conflict resolution

Assist with permitting, code compliance, and DR/GC work orders

Participate in business development with clients, brokers, and adjusters

Manage equipment, materials, and project resources

After-hours and weekend availability required

10 years of restoration/construction industry experience or a combination of relevant education and equivalent industry experience

• Bachelor's degree, preferred
• Five years of Management experience, preferred
• First Onsite provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.