WFH Customer Service Representative (Entry Level)

AO Globe Life is hiring eligible candidates to join our mission-driven, fully remote team. Whether you are a recent graduate in business, marketing, or communications-or simply seeking a people-focused career with long-term growth-this opportunity offers a strong starting point. With paid training, structured mentorship, and pre-qualified client consultations, you will have the support needed to succeed from the beginning.
Key Responsibilities

• Conduct scheduled virtual consultations with clients via Zoom
• Guide individuals and families through available benefit options
• Assist clients through the enrollment process with clarity and professionalism
• Maintain accurate and organized digital documentation
• Provide responsive client support and follow-up communication
• Participate in weekly training sessions and mentorship meetings
• Build long-term relationships through consistent, client-focused service

Qualifications

• Strong communication and interpersonal skills
• Organized and self-motivated while working independently
• Comfortable presenting information during virtual meetings
• Familiar with video conferencing and basic digital tools
• Passion for helping others and contributing to meaningful work
• Customer service or client-facing experience is helpful but not required
• Authorized to work in the United States
• Reliable internet connection and a Windows-based laptop or desktop with webcam

What We Offer

• Fully remote work environment available across the United States
• Flexible scheduling to support work-life balance
• Pre-qualified client consultations provided
• Weekly compensation via direct deposit through a performance-based structure
• Long-term income potential through vested renewals
• Paid training and full licensing support
• Monthly and quarterly performance bonuses
• Equity opportunities for qualifying team members
• Clear advancement pathways into mentorship and leadership roles
• Collaborative, mission-focused team culture

About AO Globe Life

For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families across the United States. The organization proudly serves union members, credit union clients, and veterans while continuing to grow through a remote-first model built on service, integrity, and professional development.
Ready to Take the Next Step?

If you are looking to build a remote career that combines purpose, flexibility, and growth, we encourage you to apply and explore joining the AO Globe Life team.