Retail Training Specialist

Who We Are 

Vireo Health of Rocky Mountain is a vertically integrated cannabis company focused on retail excellence, cultivation quality, and strategic brand partnerships across our markets. We are an organization committed to delivering an exceptional customer experience while driving disciplined, sustainable growth. 

Guided by our HEART values — Hard Work (Hustle), Excellence, Attitude, Respect, and Teamwork — we operate with accountability, collaboration, and a shared commitment to performance. As we continue to scale, we are building a high-performing team ready to execute and lead in a competitive environment. 

Job Title:  Retail Training Specialist  

Type: Full-Time, Exempt 

Location: Denver, Colorado 
Salary Range: $75,000 - $85,000 
Benefits Offered:  Medical, Dental, Vision, STD, LTD, HSA, FSA Dependent Care, Voluntary Life, EAP, 401(k) Match  

Position Objective 

• The Retail Training Specialist supports the design and delivery of engaging, scalable learning experiences for Colorado retail operations across all store roles and locations. 

• This role assists in ensuring training is consistent, operationally effective, and aligned to the learner experience, with a focus on retail onboarding, LMS administration, content development, and engagement strategy in support of Colorado retail teams. 

Essential Functions 

Retail Onboarding & Learning Journey (30%) 

• Support the coordination and delivery of a structured onboarding experience for Colorado retail roles including Budtender, Lead, and Store Leadership 

• Assist in ensuring onboarding is consistent, engaging, and aligned to operational readiness across all Colorado locations 

• Partner with Field and Leadership Development to align onboarding with real-world store expectations 

• Track onboarding completion and share feedback to support continuous improvement 

LMS Ownership & Learning Experience (30%) 

• Support LMS administration for Colorado retail training including learning paths, role-based curricula, and automated assignments 

• Assist in maintaining an engaging and user-friendly learner experience across all Colorado retail team members 

• Pull and organize completion, engagement, and performance data to support reporting efforts 

Gamification & Engagement Strategy (20%) 

• Support the implementation of gamification strategies including badging, leaderboards, incentives, and progress tracking for Colorado retail teams 

• Assist in increasing training completion, engagement, and retention through interactive design 

• Monitor learner participation and share observations to inform continuous improvement 

Content Development & Retail Enablement (15%) 

• Support the development of training content including microlearning modules, SOP-based job aids, and customer experience training 

• Assist in translating Colorado retail operational processes into clear, actionable training content 

• Help maintain consistency and version control across all materials 

Compliance, Reporting & Operational Support (5%) 

• Assist in tracking and reporting on compliance-related training requirements across all Colorado retail locations 

• Help maintain audit-ready documentation and training records 

• Partner with Compliance and Operations to support Colorado regulatory training standards 

• Assist with the rollout of training initiatives, tools, and system updates 

Key Competencies 

Learning Experience Design 

• Creates engaging, user-centered learning experiences that drive adoption and retention 

• Moves beyond static content to interactive, modern formats 

Digital & Systems Fluency 

• Effectively leverages LMS platforms and learning technologies 

• Builds scalable systems that support training delivery and tracking 

Gamification & Engagement Mindset 

• Applies gamification principles to increase participation, completion, and motivation 

• Thinks creatively about how to drive learner engagement 

Operational Rigor & Detail Orientation 

• Ensures accuracy, compliance, and consistency across all training materials and systems 

• Maintains strong version control and documentation 

Content Translation 

• Simplifies complex information into clear, actionable, and digestible content 

• Designs materials that are practical and easy to apply in the field 

Execution & Reliability 

• Delivers high-quality work consistently and on time 

• Manages multiple priorities without sacrificing quality 

Continuous Improvement 

• Uses data and feedback to refine content, systems, and learning experiences 

• Proactively identifies gaps and opportunities 

Please note that the percentage allocations are a general estimate and may vary based on business needs and priorities. 

Requirements 

Education and Experience 

• Must be at least 21 years of age in accordance with state cannabis regulations. 

• Bachelor’s degree in Instructional Design, Learning & Development, Communications, Business, or related field preferred 

• 3–5 years of experience in training operations, LMS administration, instructional design, or learning experience design 

• Experience working with LMS platforms (implementation, administration, reporting) required 

• Experience developing digital and interactive learning content preferred 

• Equivalent combination of education and experience will be considered 

• Strong content creation skills (PowerPoint, Canva, microlearning tools) 

• Understanding of modern learning principles (microlearning, blended learning, adult learning theory) 

• Strong analytical skills with ability to interpret training data and engagement metrics 

• High attention to detail with strong organizational discipline 

• Ability to manage multiple priorities in a fast-paced environment 

Working Conditions (Schedule, Environment, Travel) 

• This position follows a hybrid schedule, with an on-site presence of approximately three days per week and up to two remote days, based on business needs. 

• Requires scheduling flexibility, including evenings, weekends, and holidays, based on operational needs. 

• Occasional travel may be required for store visits, cross-functional collaboration, or market support. 

• Must have reliable transportation. 

• Ability to sit, stand, and walk for extended periods of time throughout the workday. 

Why Choose Vireo? 

Life’s too short to work somewhere that doesn’t ignite your passion. The cannabis industry is fast-paced, innovative, and full of opportunity—where science meets creativity, and wellness meets culture.   

At Vireo Health, we’re pioneering the future of cannabis with a team that’s as dynamic as the industry itself. Here, you’ll find a workplace that’s collaborative, inclusive, and driven by HEART and purpose, where your work has a real impact on people’s lives.   

Whether you’re cultivating the highest-quality plants, crafting cutting-edge products, or shaping unforgettable customer experiences, you’ll be part of something bigger. If you’re looking for a career that’s exciting, meaningful, and full of growth, let’s build the future of cannabis together.   

✅ A Growing Industry:  Work at the leading tech company in the cannabis industry and help shape the future  
✅ Passionate Culture:  Join a team that truly cares about the plant, the people, and the purpose behind what we do  
✅ Employee Perks:  Enjoy competitive pay and benefits, paid time off, and employee discounts  
✅ Making an Impact: We’re committed to education, sustainability, and giving back to the communities we serve.  

EEO Statement    
Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

To be considered for this position your application must be submitted by July 17, 2026. If after said date the position is not filled, applications will be accepted until the position is filled.