Accounts Receivable Clerk

Company Description Whalen LLC designs furniture for home, work, and everyday life with a strong focus on practicality, style, and affordability. The company recognizes that customers have diverse tastes and budgets, and creates products that reflect these different needs. With experience dating back to 1991, Whalen has developed a deep understanding of how people use furniture in their spaces. Team members contribute to creating well-crafted, functional pieces that align with the companys commitment to quality and value.

Position Summary

We are seeking a detail-oriented and organized Accounts Receivable Clerk to join our Finance team in a fast-paced furniture distribution environment. The ideal candidate will have hands-on experience managing accounts receivable for large retail customers. This role includes processing customer deductions, reconciling accounts, researching discrepancies, and working within retailer portals to ensure timely collections and accurate account balances.

Key Responsibilities

• Manage the full accounts receivable process for assigned customer accounts including cash application.
• Monitor outstanding invoices and ensure timely collection of payments.
• Research, validate, and resolve customer deductions, chargebacks, shortages, pricing discrepancies, and promotional allowances.
• Work daily with customer portals to retrieve remittance information, dispute invalid deductions, upload documentation, and track claim status.
• Collaborate with global teams: Finance, Sales, Customer Service, Logistics, and Marketing to resolve billing and deduction issues.
• Maintain organized records and ensure compliance with company policies and accounting procedures.
• Assist with month-end closing activities.

Qualifications

• Minimum of 2-3 years of Accounts Receivable experience, preferably within the furniture industry.
• Experience working with big box retail accounts is a plus.
• Experience with Microsoft Dynamics 365 is a strong plus.
• Advanced proficiency in Microsoft Excel, including PivotTables, VLOOKUP, and AI data analysis.

Desired Skills

• Exceptional attention to detail and accuracy.
• Strong organizational and time management skills.
• Excellent analytical and problem-solving abilities.
• Ability to prioritize multiple deadlines in a fast-paced environment.
• Strong communication and interpersonal skills.
• Self-motivated with the ability to work independently while collaborating effectively with cross-functional teams.
• Professional, dependable, and customer-service oriented.

What Success Looks Like

The successful candidate will consistently maintain accurate customer accounts, timely research of outstanding deductions, and build strong working relationships with both customers and internal departments.

Company Benefits:

Competitive salary and profit sharing/bonuses.

Health, dental, and vision insurance.

Generous paid time off and holiday schedule.

Compensation range: $48k-$54k annually DOE