District Manager - Austin Texas

At Towne Park, it’s more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Job Details Summary The District Manager directly oversees a specific Towne Park district and is responsible for district performance for financial, guest satisfaction, client satisfaction and business development objectives. The District Manager works closely with the Vice President of Operations/Regional Director (depending on division) to ensure that corporate initiatives and Towne Park cultural perspectives are incorporated within the district’s operations. Essential Functions Maintains knowledge of operational requirements and business reporting procedures affecting operational functions and ensures Towne Park policies, procedures, and reporting are in compliance throughout the district. Directs the activities and effectiveness of Account Managers and other district support to meet company and client objectives. Assigns and trains managers in all aspects of their responsibilities to properly run a contract site in accordance with contractual obligations, legal obligations and the policies of Towne Park. Understands and drives business metrics and performance measurements to ensure effectiveness, high performance and compliance within the district. Assesses work processes regularly to ensure functionality and efficiency. Conducts weekly district staff meetings and other meetings as needed. Ensures that all Account Managers meet deadlines for forecasting and reporting the proper information to corporate accounting for closing each month’s business accurately. Works closely with managers to help them understand how to improve the performance of their sites. Ensures Account Managers understand and meet the expectations of both clients and Towne Park. Collaborates with the Sales department to identify, pursue, and secure business development opportunities. Maintains regular contact with Account Managers to determine their progress in meeting the essential goals and objectives of staffing and scheduling at their sites. Meets regularly with the Manager of Talent Operations to analyze labor trends and staffing levels to accurately forecast staffing needs. Partners with Talent Team in the administration of the district’s recruitment initiatives. Participates in the recruitment and development of management talent to support growth and succession planning within the district and throughout the company. The total amount of time for all functions of the job is 100%. Qualifications Education: Bachelor’s degree from a four‑year college or university. Work Experience: Minimum of seven (7) years of related experience and/or training; OR equivalent combination of education and/or experience. Knowledge: General business practices including accounting, human resources and client relations. Skills: Ability to effectively plan, set priorities, and manage several complex projects simultaneously while working under pressure. Computer proficiency with MS Office and related technology applications. Written and verbal communication skills to effectively address all levels within the organization. Judgment and discretion in dealing with matters of significance. Effective company representation and appreciation for diverse cultures. Ability to read and interpret general business policies and training materials. Compensation Annual base pay range for this position is $130,000 - $140,000. A relocation package may be considered. Employees may be eligible to receive annual incentive bonuses depending on classification and policy guidelines. Benefits Medical, dental, and vision insurance; accident, critical illness, hospital indemnity insurance; telemedicine benefits. Company‑paid basic life and AD&D insurance; short‑term and long‑term disability. 401(k) retirement savings plan. Paid time off up to a maximum of 136 hours per calendar year; six paid holidays and up to four paid floating holidays. Benefits may be subject to change. Scope Performs duties independently with minimal supervision, operates within prescribed operating guidelines and policies. Mistakes may result in work stoppage, financial implications, or damage to customer relations. Working Conditions & Physical Demands Regularly required to talk or hear, sit or stand for extended periods, run, walk, handle objects, reach, climb stairs, balance, stoop, kneel, crouch or crawl. Physical requirements include lifting up to 50 pounds occasionally, up to 25 pounds frequently. Vision abilities: close vision, distance vision, color vision, peripheral vision, depth perception, focus adjustment. Work performed mainly in climate‑controlled environment but may be exposed to inclement weather. Travel up to 50% may be required. Travel Travel of up to 50% may be required. About Towne Towne provides parking and hospitality‑focused solutions through an integrated technology and operations platform. The company employs 14,000 team members who create smiles by delivering exceptional experiences for millions of people each year. Equal Opportunity and E‑Verify Towne is an affirmative‑action, equal‑opportunity, and E‑Verify employer. We encourage applications from all qualified individuals, including those with disabilities and veterans. We consider qualified applicants with arrest and conviction records. We comply with federal and state disability laws and provide reasonable accommodations. Privacy Statement Towne complies with applicable privacy laws by providing a notice describing the categories of personal information collected, the purposes for which such information may be collected and used, the company’s record retention practices, and the rights you may have under the CCPA. #J-18808-Ljbffr