Transportation & Logistics Supervisor

Transportation & Logistics SupervisorWe are seeking a Transportation & Logistics Supervisor to oversee the timely, compliant, and secure movement of materials, products, and medical samples throughout the supply chain. This role is responsible for leading daily transportation operations, ensuring product integrity, maintaining supply continuity, and supporting operational excellence across suppliers, manufacturers, warehouses, clinical sites, customers, and patients. The ideal candidate will have experience in logistics, transportation, or supply chain operations, along with strong leadership skills and a commitment to quality, safety, and regulatory compliance.Key ResponsibilitiesSupervise the movement of materials, products, and medical samples across the supply chain network.Import & Export ExperiencePreparing Master Air Way Bill for shipment.Bookings for shipments that required this prior to export.Filing SED for required shipments.Air Import/Export experience preferred airways billsFull understanding of the importance of Cold Chain ManagementAirlines ExperiencePrepare Bill of Lading (Domestic and International shipments by Air and Truck)Secure cargo space by booking via Telecomm, web, e-mail, etc.)File Shipper's Export Declarations for high valued shipmentsPre-screen cargo for export where applicableRefurbish reusable packagingMonitor, respond to and action follow up notes in a timely mannerMonitor, respond to and action personal and group email accounts in a timely mannerMonitor all "On-Hold" shipments for export and/or delivery approvalMonitor and update the Outbound Flight MonitorProficiency in Cold Chain Management which will include but not limited toGel Pack/Packaging preparationGel Pack/Packaging refurbishmentGel Pack/Packaging configurationAbility to lift between 25–70 lbsLead day-to-day transportation and logistics operations to ensure service reliability and supply continuity.Coordinate transportation activities, distribution flows, and service execution to meet business and customer requirements.Manage transportation resources and tracking systems to improve visibility, traceability, and operational control.Monitor transportation performance, asset utilization, and shipment tracking data.Resolve routine operational issues and support daily logistics decision-making.Ensure compliance with all applicable regulatory, quality, safety, and handling requirements.Maintain product integrity and chain-of-custody standards throughout transportation activities.Identify and recommend process, system, and vendor improvements to enhance efficiency, scalability, and cost effectiveness.Support cost management initiatives while maintaining service levels and operational standards.Lead team performance, provide coaching and development opportunities, and align workloads to support business priorities.Foster a culture of continuous improvement, accountability, and operational excellence.Required QualificationsBachelor's degree in supply chain management, Logistics, Operations Management, Business Administration, Engineering, Life Sciences, or a related field; or equivalent combination of education and experience.Minimum of 3 years of experience in logistics, transportation, supply chain, distribution, or a related field.Strong understanding of transportation operations, distribution processes, and supply chain principles.Experience working with transportation tracking systems, logistics metrics, and operational reporting.Knowledge of regulatory, quality, and safety requirements within logistics and transportation environments.Excellent communication, problem-solving, organizational, and leadership skills.Preferred QualificationsMinimum of 3 plus years of supervisory or management experience. Professional certification such as:Certified Supply Chain Professional (CSCP)Certified Logistics, Transportation and Distribution (CLTD)Certified in Planning and Inventory Management (CPIM)Or equivalent industry-recognized certificationOperations Manager - Additional Key ResponsibilitiesOversee the overall administration and management of assigned programs or projects in accordance with client contracts.Ensure teams consistently meet contractual obligations and service expectations.Design and implement programs that promote employee engagement, motivation, and performance.Conduct performance reviews and recognize/reward positive employee behaviors.Coach, mentor, and develop supervisors to support career growth and succession planning.Provide daily direction and guidance to team members regarding job responsibilities and expectations.Assist employees in resolving work-related issues and concerns.Support onboarding, growth, and professional development of new associates.Participate in recruitment, interviewing, hiring, and termination processes.Develop, design, and facilitate Train-the-Trainer programs.Deliver constructive and positive feedback throughout all levels of the organization.Participate in client meetings, prepare agendas, and document meeting notes.Contribute to the development of incentive plans and performance metrics.Maintain open communication with program support teams and stakeholders.Translate organizational strategies into actionable goals and ensure successful execution.Identify, assess, and respond to client issues and requests.Proactively identify operational and program-related challenges and recommend solutions.Build and maintain strong client relationships.Ensure understanding and compliance with contract requirements and billing processes.Participate in budget planning and financial management activities.Attend capability and operational planning meetings.Maintain accountability for program quality, compliance, and adherence to standard operating procedures (SOPs).Design project plans, workflows, and operational procedures.Analyze operational reports, identify trends, and provide recommendations for improvement.Monitor progress on tactical initiatives and drive issue resolution.Perform additional duties and special projects as assigned.Required Skills & CompetenciesKnowledge of reimbursement, patient assistance programs, operational processes, and database systems.Strong leadership, coaching, and employee development skills.Excellent interpersonal and relationship-building abilities.Strong organizational skills with exceptional attention to detail.Effective verbal and written communication skills.Proficiency in Microsoft Office Suite.Ability to manage multiple priorities and projects simultaneously.Healthcare research and analytical skills.Strong problem-solving and conflict-resolution abilities.Ability to appropriately escalate issues and communicate risks to leadership.Experience analyzing data, identifying trends, and recommending process improvements.Work Environment & Physical RequirementsPrimarily will be working in the warehouse during training and live work with a mix of office-based, quiet work environment.Significant computer use (75% or more of the workday).Ability to perform sedentary work including typing, reaching, speaking, hearing, and repetitive motions.Required to stand and walk periodically throughout the day.Ability to manage stress and adapt to changing business needs.