Service Center Technician

Malin Service Center Technician

Malin's Field Service Technicians enjoy a career where you can apply your technical expertise on-the-job, receive technical training/development/certification and enjoy a fun, team-oriented workplace. Malin is guided by our principles of performance, value-creation and customer satisfaction. Service Center Technicians are one of our greatest internal resources maintaining, diagnosing and repairing material handling equipment, including lift trucks and other complementary supply chain products at customer sites. They understand the importance of a timely, cost-effective approach. Our Service Center Technicians benefit from a guaranteed 40 hours of work (flag hours don't exist here!), as much overtime as you would like to work, uniform allowance and more. When you decide to become a Malin Service Center Technician, it's not just a job -- it's a career choice.

Essential Functions

• Diagnose, trouble-shoot and repair forklifts and other assigned equipment in accordance with established guidelines and procedures while maintaining positive customer relations.
• Conduct routine and special inspections as required.
• Read and interpret maintenance manuals, service bulletins and other specifications to determine the feasibility and method of repairing or replacing malfunctioning or damaged components.
• Maintain repair logs, documenting all preventive and corrective maintenance.
• Account for all parts, materials, tools and consumables used as required.

Additional Job Functions

• Report all accidents, injuries, safety violations and unsafe working conditions to your supervisor immediately.
• Develop and maintain positive, effective working relationships with internal customers and co-workers.
• Keep an adequate set of personal tools as required by your supervisor at all times.
• Maintain equipment, storage devices, service manuals and related documentation.

Qualifications & Requirements

Education and Experience

• Two or more years of experience in a related field, including maintenance of various lift truck manufacturers, automotive, aviation or military, or recent trade school graduates with applied skills
• Some college, completed trade school program or degree in a related field of study

Valid driver's license, including clean motor vehicle record

Clean background and ability to pass a drug screen

Self-starter with the ability to work independently in a dynamic, fast-paced environment

Excellent time-management and phone skills

Strong written and verbal communication skills

Strong email and computer skills

Stable and successful career background

Strong and ethical performance history

Coachable and competitive spirit

Ability to earn client trust

Desire and dedication for a long term professional career

Language & Communication Skills

• Ability to read and interpret customer communications and common documents
• Ability to respond to inquiries or complaints from customers

Reasoning Ability & Mathematical Skills

• Ability to apply general scientific and business mathematical techniques for conveying product knowledge
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to interpret an extensive variety of instructions

Physical Requirements

• Climbing, stopping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing and repetitive motions
• Heavy work, exerting up to 100 pound of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects
• Required to have visual acuity to perform an activity such as: operating machines where the seeing job is at or within arm's reach; performing mechanical or skilled trade tasks of a non-repetitive nature
• Subjected to inside and outside environmental conditions, noise, vibration, oils, atmospheric conditions and a variety of physical activities such as proximity to moving mechanical parts, moving vehicles, electrical current or exposure to chemicals

Malin is an EO Employer -- M/F/Veteran/Disabled