Human Resources Generalist

Job Title: HR Support Representative 4

Employment Type: 06 Months Contract

Pay range: $50-55 Per hour

Location: Tualatin, OR

Schedule Notes:

Virtual Flex Schedule. Tuesdays and Thursdays are required days in office (with some flexibility).

Dutie s

:This role is part of a global HR transformation initiative and will support both global design and regional execution activitie

s

• ortSupport global functional workstreams (Case, Knowledge, Document Management) in partnership with the Global Functional Lead and Regional Lead
• ersAssist with maintaining functional documentation and design materi
• alsEnsure documents are properly versioned, stored, and accessible in SharePo
• intWork with partners to research and support requirements related to knowledge, document, and case management (e.g., retention rules, regional vs global structur

es)
Knowledge Management Sup

• portAssist in formatting, reviewing, and organizing knowledge arti
• clesEnsure knowledge content follows standard templates and struc
• tureSupport bulk updates and clean-up activities for knowledge con
• tentTrack knowledge article readiness for testing and go-

liveDocument Management Sup

• portSupport organization and clean-up of HR documents used in service deli
• veryEnsure documents
• are:Properly stored and categor
• izedAligned to standard naming and struc
• tureAssist with tracking document readiness for migration or use in Servic
• eNowHelp maintain alignment between SharePoint content and HRSD u

sage
Case Management Su

• pportAssist with tracking and organizing case management requirements and scen
• ariosSupport preparation of case examples and scenarios for te
• stingHelp document workflows, routing logic, and process
• notesIdentify and document gaps or issues surfaced during design and te

sting
Testing S

• upportAssist with UAT preparation activities, incl
• uding:Test case formatting and organi
• zationTest data tr
• ackingTrack testing progress, defects, and foll
• ow-upsHelp coordinate defect updates and ensure status is c
• urrentSupport cleanup and documentation after test

cycles
Data Tracking & Reporting

SupportMaintain tracke

• rs for:Requirements and de
• cisionsKnowledge a
• rticlesTesting progress and
• defectsEnsure data is accurate, up to date, and easy to in
• terpretProvide basic summaries to support team vis

ibility
Coordination

• SupportFollow up on action items and deliverables across the functio
• nal teamHelp ensure deadlines and deliverables are no
• t missedSupport cross-team coordination where needed (functional, training,
• testing)Help balance priorities across multiple stakeholders and t

imelinesGeneral Project

• SupportAssist with ad hoc reques
• ts from:HR Services Lea
• der - USGlobal Functio
• nal LeadRegional
• LeadersSupport coordination between global functional direction and regional executi
• on needsSupport readiness activities leading up to
• go-liveHelp maintain organization across multiple regiona

l inputsCore

• Skills:Strong organization and attention t
• o detailAbility to manage and maintain multiple trackers and d
• ocumentsClear and professional written commu
• nicationAbility to follow defined processes and t

emplatesFunctional/Technica

• l SkillsExperience working in Excel and SharePoint (r
• equired)Familiarity with ServiceNow (preferred but not r
• equired)HR processes or HR shared services (pr
• eferred)Knowledge management or documentation standards (pr