Client Service Representative

Veterinary Receptionist

Animal Emergency & Specialty Hospital of Grand Rapids, MI is a growing 24-hour Emergency & Specialty hospital offering a fast-paced work and rewarding environment. Our seasoned Emergency Veterinarians, Technicians, and Assistants pride themselves on providing high-quality medical care to our patients around the clock.

Schedule and Compensation:

• Part time hours needed
• 3/12 hour shifts per week, varying schedule/shifts
• Includes every other weekend, 3 holidays a year
• Pay starts at $17 and increases based on experience
• Applicable shift differentials; $3/hr overnight stipend

Benefits:

• Medical/Dental/Vision Insurance
• Short Term/Long Term disability
• Uniform Allowance
• Life Insurance
• Shift Differential for overnight hours
• Employee discount
• Paid time off
• 401(k)

The Ideal Candidate:

• Previous Veterinary Reception experience preferred
• Ability to triage patients, assess and respond accordingly
• Ability to critically think and maintain a calm demeanor in stressful situations
• Passion for providing exceptional client care and being a patient advocate
• Outstanding organization and communication skills
• Dependable, Knowledgeable, Experienced, Detail Oriented
• Kind, hardworking, humble TEAM player
• Able to work the posted schedule. This opening is currently for a day position (2p-2a) 3 days per week.

Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence.

Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos Veterinary Health provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.