Revenue Coordinator

Job Description

Job Description

At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team’s development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability.

Lodgco Hospitality is looking for a detail‑driven Revenue Coordinator to support our dynamic Revenue Management team. This position is based at our Property Support Office in Grand Rapids, MI, and plays a key part in optimizing performance across our portfolio of hotels.

If you love digging into reports, spotting trends, and helping teams make smart decisions, this is a great opportunity to grow your career in hospitality revenue management.

JOB SUMMARY: Assist in executing revenue management and distribution strategies for hotels.

ESSENTIAL JOB FUNCTIONS: 

• Update, process, generate & distribute weekly and monthly reports in various systems for each brand including:
  • Weekly booking pace reports by segment
  • Group reports including pick up and cut off date reports
  • Various booking pace reports for promotional rates, seasonal & special events)
  • Month end segmentation reports, Month end reports, and Monthly forecast summary reports
  • Generate ad-hoc reports as requested
• Data entry into various systems to assist in preparation of weekly revenue calls, monthly forecast reports, displacements, historical trend reports, etc.
• Update hotel Demand Calendars & Special Events to include pricing and restrictions for hotel and competitors.
• Rate & restriction updates
• Local Corporate Negotiated Rate Loads
• Update hotel group pricing tools
• Review weekly brand updates and communicate necessary information to the hotels.
• Communicate with brand support for property inventory / sales strategy / rate loading issues
• Rate Parity / special event pricing shops
• Perform weekly, monthly & periotic audits and monitoring of sales & revenue systems to ensure proper use and compliance of brand revenue management policies and procedures.
• Revenue Call Meeting Minutes
• Assist hotels with OTA reconciliation when needed

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.

COMPETENCIES:

• Understanding of business processes for hotel revenue management
• Working and technical knowledge of current Sales Systems Technology
• Knowledge in the use of personal computers, database management, spreadsheets, word processing, and reporting tools
• Ability to manage and organize projects consistent with hotel, department and company objectives
• Ability to work effectively both independently and as a team.

REQUIRED/PREFERRED EDUCATION AND EXPERIENCE

• Familiarity with Hilton, Hyatt, Marriott and / or IHG PMS or Yield Management systems a plus
• Highly computer literate with a high-level command of Excel
• Hotel experience preferred

ADDITIONAL ELIGIBILITY QUALIFICATIONS

Valid driver’s license and safe driving record – satisfactory criminal background screening required - professional references

BENEFITS WE OFFER

• Career development & training
• Paid time off
• Team member discounts
• 401(k) with company match
• Incentive programs
• And more!

SUPERVISORY RESPONSBILITY

This position does not supervise other employees.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.

EXPECTED HOURS OF WORK

This is a part-time position averaging approximately 3 days per week. Regular business hours fall between 8:00am to 5:00pm, Monday through Friday.

EEO STATEMENT

In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment.  This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law.  Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.

NOTICE OF E-VERIFY PARTICIPATION

Lodgco Hospitality participates in E-Verify to confirm the identity and employment authorization of individuals hired to work in the United States. Before submitting this application, please review the following documents:

• E-Verify Notice of Participation
• Right to Work

By continuing with this application, you acknowledge that you have been informed of our participation in E‑Verify and have had the opportunity to review these notices.