Deputy Program Manager

Role Description

The Deputy Program Manager (DPM) supports the Program Manager in the overall management, coordination, and execution of TSA Gold+ airport operations and serves as the acting Program Manager in their absence. The DPM is responsible for helping establish, implement, and maintain robust management processes that ensure effective oversight of all contract functions, compliance with TSA requirements, and achievement of performance objectives across all supported locations.

The DPM assists in directing day-to-day program operations, including:

• Program management
• Financial management
• Workforce management
• Technology and equipment maintenance
• Equipment and materials management
• Risk management
• Cybersecurity
• Customer service
• Quality control
• Health and safety
• Subcontractor management

The DPM monitors program performance, supports resource allocation decisions, coordinates cross-functional activities, and ensures operational consistency across all Gold+ airports. Key responsibilities include:

• Overseeing workforce planning and staffing actions
• Monitoring budget execution and financial performance
• Tracking the maintenance, accountability, and lifecycle management of technology, equipment, and materials
• Supporting the implementation of risk mitigation and cybersecurity measures
• Assisting in managing subcontractor performance
• Ensuring adherence to contractual requirements, quality standards, and service-level expectations

The DPM plays a critical role in maintaining the program's Quality Control Program, conducting performance reviews, analyzing operational metrics, tracking corrective actions, and identifying opportunities for continuous improvement. Additionally, the DPM promotes a strong culture of safety, compliance, and customer service by ensuring that all personnel adhere to applicable health and safety requirements and deliver responsive support to TSA stakeholders.

Working closely with TSA leadership, airport stakeholders, subcontractors, and contractor personnel, the DPM ensures compliance with all applicable TSA statutory requirements, directives, standards, policies, and performance objectives. Through proactive leadership, effective communication, and disciplined program oversight, the DPM helps ensure mission success, operational excellence, and continuous improvement throughout the contract period.

Qualifications

• A minimum of 10 years of program management or equivalent demonstrated experience
• 5 years specializing in managing similar Federal programs (similar size and complexity)
• A bachelor’s degree or equivalent certifications
• Relevant experience in aviation security, airport operations personnel security screening services, equipment management, or contract management
• Preferred experience in Information Technology (IT) and screening operations, including knowledge of Government processes such as obtaining an Authority to Operate (ATO) and screening processes and procedures

Requirements

• Experience managing security programs at US airports
• Implementing TSA programs

Benefits

• Exceptional Medical/Dental/Vision Insurance, premiums for employees are 100% paid by Culmen, and dependent coverage is available at a nominal rate (including same or opposite sex domestic partners)
• 401k – Vested immediately and 4% match
• Life insurance and disability paid by the company
• Supplemental Insurance Available
• Opportunities for Training and Continuing Education
• 12 Paid Holidays

Company Description

Culmen International is committed to enhancing international safety and security, strengthening homeland defense, advancing humanitarian missions, and optimizing government operations. With experience in over 150 countries, Culmen supports our clients to accomplish critical missions in challenging environments.