District Manager

District ManagerThe District Manager is responsible for overseeing the operations, performance, and profitability of multiple restaurant locations within an assigned region. This role ensures all locations meet company standards for guest service, food quality, safety, and financial performance while developing high-performing leadership teams.Key Responsibilities:Operations & PerformanceOversee day-to-day operations of assigned restaurants to ensure compliance with brand standardsDrive sales growth, profitability, and operational efficiency across all locationsAnalyze financial reports, including P&L statements, labor, and food cost, and take corrective action as neededEnsure consistent execution of company initiatives, promotions, and operational programsLeadership & Team DevelopmentRecruit, hire, and develop General Managers and management teamsProvide coaching, feedback, and performance management to drive resultsConduct regular store visits, audits, and performance reviewsBuild a culture of accountability, engagement, and continuous improvementGuest ExperienceEnsure all locations deliver a high level of guest serviceMonitor guest feedback (e.g., OSAT, LTR) and implement action plans to improve resultsResolve escalated guest concerns in a timely and professional mannerCompliance & SafetyEnsure compliance with all company policies, procedures, and applicable laws (labor, health, and safety)Maintain food safety and sanitation standards at all locationsPartner with HR on employee relations, investigations, and corrective actionsStaffing & Labor ManagementEnsure restaurants are staffed appropriately based on business needsMonitor labor usage and scheduling to meet productivity targets while maintaining complianceSupport workforce planning, succession planning, and internal promotionsQualifications3–5+ years of restaurant management experience requiredStrong understanding of restaurant operations, financials, and performance metricsProven ability to lead and develop teams across multiple locationsExperience with high-volume, fast-paced environments preferredKnowledge of applicable labor laws and compliance requirementsSkills & CompetenciesLeadership and team developmentFinancial and analytical acumenStrong communication and problem-solving skillsAbility to manage multiple priorities and adapt to changing business needsResults-driven with a strong sense of urgencyWork Environment & RequirementsFrequent travel between restaurant locationsAbility to work a flexible schedule, including evenings, weekends, and holidays as neededAbility to stand, walk, and be present in restaurant environments for extended periods