Patient Service Rep II

Description Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs. With its main campus at Loyola University Medical Center, Loyola Medicine is part of a comprehensive three-hospital system including Loyola University Medical Center, Gottlieb Memorial Hospital, and MacNeal Hospital. If you’re passionate about delivering exceptional care and making a difference in the lives of our communities, join the Loyola team and become Loyola Strong! Employment Type Full time Shift Day Shift What you’ll do: The Patient Service Representative functions in a customer service capacity for the Self-Pay Team for Loyola University Health System (LUHS). This individual is able to address patient account‑related questions, as well as assist patients in understanding their health insurance in relation to LUHS. Focusing primarily on self‑pay balances, updates account information, collects open patient balances, makes payment arrangements and account adjustments, and contacts insurance companies on patients' behalf. Shift Schedule Mon-Fri - 7:00 am - 3:30 pm Benefits Offered Benefits from Day One DailyPay! Work today/Get paid today Tuition Reimbursement Career Development Strong Team Culture Career Growth Opportunities What you’ll need for this job: Minimum Education: High School Diploma plus training acquired through work experience or education. Preferred: Associate’s Degree or equivalent training acquired via work experience or education. Compensation Pay Range: $16.70 - $25.53 per hour Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles. Benefits Benefits information can be viewed at: Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person‑centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. #J-18808-Ljbffr Trinity Health