Logistics Support Rep ACL

Department: 60315 WI ACL Laboratories - WI Logistics Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: 1st shift routinely (Mon - Fri) 0700-1530. Occasionally as needed for coverage works 2nd shift. Covers as a contact person for couriers on call every fourth weekend. Offsite, by phone call.

Pay Range: $20.80 - $31.20

MAJOR RESPONSIBILITIES

• Acts as a resource and role model to department staff on training/orientation, and day-to-day work direction.
• Monitors department productivity, staffing levels, and directs effort and/or guidance on more complex issues.
• Assists in the investigation of procedure, process, and/or performance failures aiding in resolution.
• Reviews and reports discrepancies to leadership.
• Documents appropriate information for quality assurance/improvement according to established protocol.
• Assists with Human Resource responsibilities, which may include interviewing and selection of new staff, staff development, and resolution of teammate general concerns.
• Assists in interpreting department policies / procedures and advises and updates department staff on procedural changes.
• Maintains constructive and effective communication to enhance department performance.
• Performs all duties related to courier and dispatch roles to ensure department staffing levels are maintained.
• Collaborates with internal and external customers to coordinate and validate business rules and execute new account implementations.
• Oversees the logistics database systems for proper functionality and utilization.
• Utilizes data for route design or adjustments to business changes.
• Provides administrative support to department leadership related to data spreadsheets, route sheet reviews, and correction of inaccurate data.
• Reviews, edits, and updates logistics hospital schedule on an ongoing basis.
• Assists with reporting of data for logistics key responsibility areas and metrics review.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED

License/Registration/Certification Required: Valid Driver’s License Education Required: Associate degree or equivalent experience. Experience Required: Typically requires 2 years of dispatch, courier or administrative experience.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• Demonstrates ability to direct and lead a group of staff on department daily activities
• Excellent communication skills
• Basic computer skills including experience using computer software applications
• Ability to work in a fast-paced environment and the ability to handle multiple tasks simultaneously under general direction
• Demonstrated customer service skills to interfaces with internal and external customers
• Demonstrates a willingness to work a flexible schedule, which may include working an alternative site or shift assignment

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

Operates all equipment necessary to perform job functions Frequently lifts 20lbs. Occasionally lifts up to 50lbs. Must be able to sit, stand, bend, and walk the majority of the workday May be exposed to biological and/or chemical agents Must be able to drive in inclement weather

Our Commitment to You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Benefits and more
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care