Assistant Head Housekeeper

Job Description

Job Description

Description:

The Assistant Head Housekeeping Manager will support the Executive Head Housekeeper with their duties. The Assistant Head Housekeeper will act as the Executive Head Housekeeper a minimum of two days a week when the Executive Head Housekeeper is off. The Assistant Head Housekeeper will help establish and implement short and long-range objectives for the assigned department, oversee related functions and activities, and administer company policies and procedures to maximize the customer and employee experience by giving the best possible service in person or by phone. 

Full Time

Pay starting @ $19 -$20 per hour depending on experience.

Must be available Saturdays and Sundays

Benefits available including company paid life insurance and Paid Time Off

Supervisory Responsibilities:

• Oversees team of housekeepers and housepersons when Executive Head housekeeper is not present.
• Assistant Head Housekeepers are expected to work a minimum of 40 hours per week.
• Log and track room standards (guest room preventative maintenance, deep cleans, mattress turns, blanket and bedspread changes, pest control room sprays, special projects, carpet shampoos, and cleaning chemicals used.)
• Train new staff or assist management with this process, including giving feedback to staff.
• Provides input on performance evaluations, and corrective actions.
• Participates in organizing/conducting monthly department meetings.

Duties/Responsibilities:

• Follow company policies and procedures as outlined in the company handbook and training manuals.
• Assigns housekeepers a list of rooms and prioritizes rooms requesting early cleaning.
• Ensure the parking lot and surrounding grounds are clear of trash.
• Ensures rooms meet hotel standards with a final walkaround.
• Ensure soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels in laundry room as needed.
• Notifies maintenance department of needed maintenance or repairs.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Detail-oriented and thorough.
• Ability to remain discreet and respect the privacy of guests.
• Ability to perform consistent work to the highest of standards.
• Ability to interact with guests and coworkers in a pleasant, friendly way.

Education and Experience:

• Knowledge of the philosophy, mission, leadership, and planning needs of the 

organization preferred.

• Must pass background check.

Physical Requirements:

• Prolonged periods standing and walking and frequently pulling, pushing, and bending.
• Must be able to lift up to 50 pounds at times.
• Scheduled hours may vary due to seasonal demands.

LivINN Hotels LTD is an Equal Opportunity Employer. It is the policy of LivINN Hotels LTD to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.