Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member Full Time in Ames - IA Replies within 24 hours Simple IRA Bonus based on performance Health insurance Opportunity for advancement Paid time off Competitive salary Flexible schedule Training & development ROLE DESCRIPTION As a Customer Relations Representative - State Farm Agent Team Member with Scott Richardson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates. RESPONSIBILITIES Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS Communication and problem‑solving skills. Experience in customer service preferred. Ability to handle high‑stress situations calmly. Compensation $45,000.00 - $65,000.00 per year State Farm agents are independent contractors who hire their own employees. State Farm agents'employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. #J-18808-Ljbffr