Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Front Desk Agent

Distinctive Hospitality Group

Front Desk Agent

Join the team at Holiday Inn Boston Cambridge Area as a Front Desk Agent in Somerville, MA. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a welcoming and comfortable stay. Your friendly demeanor and attention to detail will help create memorable experiences that keep our guests coming back.

Responsibilities
  • Greet and welcome guests upon arrival and departure in a professional and courteous manner.
  • Assist guests with check-in and check-out procedures efficiently and accurately.
  • Handle guest requests, questions, and concerns promptly and effectively to ensure high satisfaction.
  • Manage reservations, cancellations, and room assignments using the hotels reservation system.
  • Coordinate with housekeeping and maintenance to ensure rooms are ready for guests.
  • Process payments and handle billing transactions securely and accurately.
  • Maintain cleanliness and organization of the front desk area.
  • Promote hotel services, amenities, and local attractions for guests.
Requirements
  • Minimum of (1) year experience in guest service or hospitality preferred.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Strong problem-solving skills and a positive attitude.
  • Proficiency with computers and reservation software is a plus.
  • Availability to work mornings, afternoons and evenings, weekends, and holidays.
  • Full-time/Part-time openings
Benefits
  • Competitive hourly wage of $19.00 paid bi-weekly.
  • Opportunities for career growth and advancement within the company.
  • Employee discounts on hotel stays and amenities.
  • Supportive and inclusive team environment.
  • Medical, Dental and Vision insurance (Part-time Dental & Vision only)
  • Optional supplemental insurances
  • 401(k) retirement plan
  • Vacation and personal time
  • Sick time for part-time only
  • Free employee parking
About the Company

The Holiday Inn Boston Cambridge Area is a vibrant and welcoming hotel located in Somerville, MA. We take pride in delivering outstanding hospitality to both business and leisure travelers. As part of the InterContinental Hotels Group family, we are committed to creating memorable guest experiences through excellent service, comfortable accommodations, and a warm atmosphere.

We are an Equal Opportunity Employer.

Vacancy posted 20 hours ago
Similar jobs that could be interesting for youBased on the Front Desk Agent in Somerville, MA vacancy
  • $16 - $35 per hour

     ...Hilton is seeking Front Desk Agents to serve as the first point of contact for guests and provide excellent customer service throughout the guest check-in and check-out process. Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying... 
    Suggested
    Hourly pay
    Full time
    Local area
    Shift work
    Night shift

    Hilton

    Chelsea, MA
    4 days ago
  •  ...Front Desk Agent Cambria Hotel Boston is looking for a Front Desk Agent to join our team - full time. Right at the gateway to Southie, this beautiful Cambria property, has a lot to offer and is looking for a professional and hospitable individual, just like YOU! Do... 
    Suggested
    Full time
    Temporary work
    Work at office

    Meyer Jabara Hotels

    South Boston, MA
    20 hours ago
  •  ...Somerville 23 Cummings Street Somerville, MA 02145 Overview The Front Office Agent is responsible for providing attentive, courteous and...  ...comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks... 
    Suggested
    Shift work

    Royal Lahaina Resort

    Somerville, MA
    3 days ago
  •  ...Join Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the... 
    Suggested
    Daily paid
    Full time
    Temporary work
    Work at office

    Aimbridge Hospitality

    East Boston, MA
    5 days ago
  • $50k - $62.85k

    Job Description \n Under the direction of a registered/licensed nurse (RN), the Clinical Assistant II, Inpatient, is a member of the interdisciplinary health care team, provides essential clinical and supportive care functions to promote a safe, compassionate, and ...
    Suggested
    Hourly pay
    Daily paid
    Rotating shift

    Dana-Farber Cancer Institute

    Cambridge, MA
    12 days ago
  • $20.31 - $30.47 per hour

    APDerm Job Opportunity APDerm is a physician-led, patient-centered dermatology network. Founded in 1992, we have 37 practices across Massachusetts, New Hampshire and Rhode Island and pride ourselves on being the "partner of choice" for patients and employees alike. ...
    Hourly pay
    Full time
    Work at office

    APDerm

    Somerville, MA
    1 day ago
  • $19 - $21 per hour

    Job Opportunity American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers...
    Hourly pay
    Work at office

    American Family Care

    Arlington, MA
    1 day ago
  • $20 - $24 per hour

     ...Urgent Care Front Desk Insurance & Billing Superhero Wanted! Help Us Keep Life Uninterrupted! At American Family Care, we're not just treating patients we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics... 
    Hourly pay
    Full time
    Temporary work
    Work at office
    Flexible hours
    Weekend work
    Afternoon shift

    American Family Care

    Malden, MA
    5 days ago
  • Requisition Number: 12595 Pay Range: $21.04 - $33.69 per hour Location: CHA Windsor Street Care Center  Category: Clerical and Administrative Support Department: CHA Dental Services Job Type: Full time Union Name: CH Laborers 380 Shift Details: Monday 9:30am-...
    Hourly pay
    Full time
    Work at office
    Local area
    Shift work
    Weekend work
    Afternoon shift

    Cambridge Health Alliance

    Cambridge, MA
    11 days ago
  • Job Description Job Description Benefits: ~ Opportunity for advancement Women’s Health Services is seeking a Medical Receptionist to join our team.  As a team member, you will be an important part of a well-established and growing independent abortion clinic...

    WOMENS HEALTH SERVICES PC

    Brookline, MA
    17 days ago
  •  ...Front Desk Agent – Full-Time We are looking for an experienced, energetic Front Desk Agent who thrives in a fast-paced, high-volume hotel environment and has a genuine passion for creating exceptional guest experiences. Our Front Desk Agents are at the center of the... 
    Full time
    Shift work
    Weekend work
    Afternoon shift

    Crescent Services

    Quincy, MA
    3 days ago
  • $25k - $50k

    Business Office Manager Assistant Join our team at Highland Park Rehabilitation and Healthcare Center as a Business Office Manager Assistant. MUST HAVE MEDICAID EXPERIENCE. Proudly supported by Marquis Health Consulting Services. Part-Time Position - Monday, Wednesday...
    Daily paid
    Part time
    Work at office
    Local area
    Monday to Friday

    Marquis Health Consulting Services

    East Boston, MA
    4 days ago
  • $157.2k - $298.8k

    Location: US-CT-EAST HARTFORD-RTRC J ~ 411 Silver Ln ~ RTRC J Date Posted: 2026-06-22 Country: United States of America Position Role Type: Onsite U.S. Citizenship required to access information under this program/contract. Security Clearance: None/Not Required. At RTX...
    Contract work
    Temporary work
    Work experience placement
    Work at office
    Remote work
    Flexible hours

    RTX

    Cambridge, MA
    4 days ago
  • Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and...
    For contractors
    Work experience placement
    Seasonal work
    Monday to Friday
    Weekend work
    Afternoon shift

    Harvard University

    Cambridge, MA
    3 days ago
  • $16 - $18 per hour

     ...environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control... 
    Hourly pay
    Part time
    Work at office
    Local area

    U-Haul

    Somerville, MA
    2 days ago
  • Guest Service Agent (Full-Time or Part-Time) Boston Yacht Haven Boston, Massachusetts About Us Boston Yacht Haven is a premier...  ...Availability We are flexible for either Full-Time or Part-Time. Our front desk is staffed between 8:00 AM and 6:00 PM, with occasional after-... 
    Full time
    Part time
    Local area
    Flexible hours
    Weekend work
    Weekday work

    Ocean Havens

    Boston, MA
    a month ago
  •  ...Front Desk Agent Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have... 
    Live in
    Flexible hours
    Shift work
    Night shift

    Island Hospitality

    Dedham, MA
    3 days ago
  •  ...Westdrift Manhattan Beach Front Desk Agent About Us Debuting as the first Autograph Collection hotel in Los Angeles, Westdrift Manhattan Beach is redefining the South Bay hospitality scene. Set across 26 coastal acres just four miles from LAX, Westdrift blends laid... 
    Summer work
    Local area
    Immediate start
    Shift work

    Westmont Group

    Boston, MA
    1 day ago
  •  ...Front Office Clerk Tasks & Job Duties Ensure guest satisfaction at all times. Checking in arriving guests courteously and efficiently. Confirm reservation information and room preferences. Use the guests name at least twice during the check-in process. During check in,... 
    Local area
    Shift work

    Royal Plaza, Inc.

    Waltham, MA
    4 days ago
  • $19.19 - $23.23 per hour

     ...Receptionist/Front Desk Requisition Number: 740 Pay Range: $19.19 - $23.23 per hour Location: CHA Cambridge Hospital Work Days: Monday thru Friday 8a-4:30p Category: Clerical and Administrative Support Department: Human Resources Job Type: Temporary... 
    Hourly pay
    Temporary work
    Work experience placement
    Work at office
    Local area
    Work from home
    Monday to Friday
    Flexible hours
    Shift work

    Cambridge Health Alliance

    Cambridge, MA
    20 hours ago
  • $20 - $21 per hour

     ...Boston Marriott Newton Front Desk Agent Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark... 
    Local area
    Shift work

    Pyramid Global Hospitality

    Auburndale, MA
    3 days ago
  • $33 - $33.5 per hour

     ...setting wake-up calls and paging guests to provide guests with timely and efficient service. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. Maintains a friendly,... 
    Work at office
    Local area
    Shift work
    Night shift

    Sage Hospitality

    Boston, MA
    2 days ago
  •  ...Front Desk Agent At Courtyard Copley Square Are you a dynamic, enthusiastic, and customer-focused individual with a passion for the hospitality industry? If so, we have an exciting opportunity for you to join our team as Front Desk Agent at Courtyard Copley Square. As... 
    Local area
    Shift work

    Meyer Jabara Hotels

    Boston, MA
    20 hours ago
  • $40k - $44k

     ...Front Desk Agent Brixton Corp is seeking a professional and personable Front Desk Agent to join our team in Boston, MA. In this role, you will be one of the first points of contact for visitors, clients, and team members. You will help maintain an organized front desk... 
    Full time
    Work at office

    Brixton

    Boston, MA
    4 days ago
  • A leading global marketing agency in Boston is seeking a Guest Relations Representative to ensure a positive welcome for clients and visitors. Responsibilities include greeting guests, managing supplies, and providing administrative support to the Facilities Management...

    Publicis Groupe ANZ

    Boston, MA
    4 days ago
  • $19.19 - $23.23 per hour

     ...Receptionist/Front Desk Requisition Number: 9888 Pay Range: $19.19 - $23.23 per hour Location: Everett Work Days: Monday-Friday 10 hour day shifts Category: Clerical and Administrative Support Department: Peri=Op Job Type: Temporary Work Shift... 
    Hourly pay
    Temporary work
    Work experience placement
    Local area
    Work from home
    Monday to Friday
    Flexible hours
    Shift work
    Day shift

    Cambridge Health Alliance

    Everett, MA
    20 hours ago
  •  ...Front Desk Agent As a Front Desk Agent, you will be the first and last point of contact for guests, playing a pivotal role in shaping their experience. Whether you're welcoming an excited family embarking on their vacation, assisting a business traveler seeking a smooth... 

    New Castle Hotels

    Woburn, MA
    1 day ago
  • $18 - $19 per hour

    This position is responsible for balancing and closing previous business day and completing daily financial reports. This position successfully manages person in charge duties during the overnight shift, including showing sound judgment in making independent decisions ...
    Hourly pay
    Full time
    Temporary work
    Part time
    Local area
    Night shift

    CSM Corporation

    Woburn, MA
    2 days ago
  • $19 per hour

     ...Guest Services Agent Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels...  ...hotel ~ You will be escorting and orienting the guest to the front desk for check-in. ~ You will park and retrieve guests vehicles as... 
    Work at office
    Local area
    Shift work

    Pyramid Global Hospitality

    Burlington, MA
    20 hours ago
  •  ...Front Desk Agent We are currently seeking a full-time Front Desk Agent for our property. Benefits include immediate Marriott Hotel discounts, free parking and complimentary meal on property, medical, dental and vision insurance! Come join an incredible hospitality team... 
    Full time
    Work at office
    Immediate start
    Flexible hours
    Shift work
    Night shift
    Weekend work

    StepStone Hospitality

    Needham Heights, MA
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Front Desk Agent. Be the first to apply!