Director of Operations West (Distribution, based in Redlands, CA)
Packaging Exchange Inc.
Job Description
Job Description
We are looking for an Director of Operations- West Region to join our team with strong leadership and multitasking skills and the ability to handle high volume/busy operations while able to foster and maintain a positive work environment as well as a friendly and exceptional customer service.
Full Time
Dress code- Business casual/Jeans/Polo/ NO GRAPHIC t-shirts.
Hours- Generally Monday through Friday with flexibility for occasional holiday or weekend supervision. Schedule may vary based on operation & specific needs.
Perks & Benefits:
· Competitive base and bonus structure.
· Join our team if you are looking for a sense of belonging and creating an impact in the growth and expansion of the organization. Extreme room for growth with the company in a family-oriented, caring, organizational culture with fast paced expansion and development opportunities.
Essential Duties
- Provide leadership and strategic direction for all regional managers and branches within the assigned territory (East or West).
- Partner with the EVP of Operations to execute national strategies while adapting to the unique needs of the region.
- Ensure operational consistency, regulatory compliance, and safety across all assigned branches.
- Oversee regional performance metrics, budgets, and long-term goals for operational improvement.
- Lead operational initiatives to improve efficiency, inventory management, customer service, and logistics capabilities.
- Collaborate with cross-functional departments (Finance, HR, IT, Sales, Procurement) to support strategic and operational goals.
- Identify and share best practices across locations to support nationwide alignment.
- Oversee capital projects, facility improvements, and technology upgrades within territory.
- Develop and mentor Regional Managers, building strong leadership pipelines and succession plans.
- Act as a key point of contact between senior field leadership and the EVP of Operations.
Job Requirements & Qualifications
- Bachelor’s degree in Business, Supply Chain, or Operations (Master’s preferred).
- Minimum 10+ years of progressive leadership in warehouse distribution or logistics, with at least 5 years managing multi-site operations.
- Strong ability to align tactical regional performance with overall company strategy.
- Proven record of managing complex logistics operations across multiple states or territories.
- Expert communication, leadership, and change-management capabilities.
- Skilled in financial analysis, budgeting, and operational planning.
- Ability to travel extensively throughout assigned territory.
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