Customer Experience Team Member - 1ST SHIFT

Vendor Operations Specialist

JOB-10047850

Anticipated Start Date

November 30, 2026

Location

Austin, TX

Type of Employment

Contract to Hire

Job Summary

We are seeking a detail-oriented, highly organized, and proactive Vendor Operations Specialist to oversee day-to-day vendor operations, facilities services, and internal logistics for our Worksite Services (WS) and Customer Experience (CE) teams.

This role serves as a critical operational liaison across multiple Company departments, ensuring our vendor partnerships run smoothly, service levels meet high standards, and office amenities and supplies remain fully stocked and functional. The ideal candidate thrives in a high-stress, fast-paced environment, possesses strong project management capabilities, and excels at cross-functional communication.

Job Description

Janitorial & Facility Service Management

• Provide comprehensive janitorial support, including managing vendor sponsorship support, building and enforcing cleaning schedules, and service mapping across facilities.

Inventory & Consumables Control

• Purchase, track, and maintain optimal inventory levels for all janitorial consumables, site-wide paper supplies, letterheads, envelopes, and departmental office supplies.

Water & Service Utilities Oversight

• Oversee water services across the facility to ensure reliable vendor delivery, accurate usage forecasting, and adequate inventory to maintain uninterrupted service.

Financial Administration & PO Processing

• Generate Purchase Orders (POs) and conduct thorough invoice verification and reconciliation for WS and CE contractors to ensure accurate billing and budget compliance.

Quality Assurance & Feedback Action

• Oversee survey distribution, monitor customer and employee feedback, and drive corrective action plans to enhance workplace service quality.

Employee Amenities Management

• Oversee, maintain, and continually enhance employee gaming areas and shared amenity spaces to support site culture and satisfaction.

Cross-Functional & CE Team Support

• Provide adaptive operational and logistical support to Customer Experience team members and assist with dynamic business needs as required.

Skills Required

• 5 to 7 years of equivalent, hands-on experience in vendor management, contract administration, or facilities management.
• Domain Knowledge: Prior background in janitorial management, contract administration, or facilities vendor management is highly preferred.
• Technical Skills: Advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) for inventory tracking, invoicing, and reporting.

Core Competencies:

• Exceptional verbal and written communication skills to interact seamlessly with immediate team members, vendors, and internal Company departments.
• Outstanding project management, time management, and organizational/logistics skills.
• Proven ability to multitask and maintain high accuracy in a fast-paced, high-stress environment.
• Flexibility: Willingness to adapt to job duties as business needs evolve and occasionally travel between sites (primarily based at S2, with occasional support at T1).

Education/Training/Certifications

• Bachelor’s degree

Additional Requirements

• Schedule: 1st shift (Mon-Fri)
• Able to pass a pre-employment background check and drug screening

Pay Rate

• $28–$32 per hour, based on experience, skills, and market factors

HirePower Personnel, Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or other characteristics protected by law.