Senior QA/QC Analyst

Job Description

Job Description

ResolveSoft is seeking a highly motivated Senior QA/QC Analyst (Remote) to join our growing team. In this role, you will play a critical role in ensuring the quality and functionality of our software products by planning, executing, and reporting on comprehensive testing activities.

Responsibilities:

• Define, plan, and execute all phases of the testing process: This includes requirement analysis, test case development, test execution, and defect reporting.
• Align testing activities with the SDLC: You will work closely with developers to ensure testing is integrated seamlessly into each development phase, minimizing risks and ensuring timely delivery.
• Maintain clear communication with customers: You will be the voice of the customer within the development process, actively collaborating with them to understand their needs and ensure the final product meets their expectations.
• Prioritize testing activities and develop effective test cases: You will leverage your expertise to identify critical areas for testing and create comprehensive test cases that thoroughly evaluate the software's functionality, usability, and performance.
• Execute test cases, identify and report defects: You will meticulously execute test plans, identify any defects encountered, and document them clearly, including severity and priority levels.
• Perform regression testing: You will ensure the stability of the software by conducting regression testing after code changes, verifying that fixes haven't introduced new issues.
• Document test results: You will maintain detailed records of all testing activities, including test plans, test cases, and defect reports, ensuring clear communication and traceability.
• Bridge the gap between business needs and technical specifications: Actively translate high-level business requirements into detailed functional specifications and technical user stories for the development and testing teams.
• Conduct Stakeholder Gap Analysis: Evaluate current software functionality against evolving business objectives to identify areas for enhancement or process improvement.
• Facilitate Requirements Workshops: Lead collaborative sessions with customers and internal stakeholders to elicit, document, and validate business rules and workflow requirements.
• Define Acceptance Criteria: Collaborate with product owners to establish clear, measurable "Definition of Done" and acceptance criteria that drive the test case development process.
• Assess Impact of Proposed Changes: Perform feasibility studies and impact analyses on requested features to ensure alignment with the existing SDLC and product architecture.

Qualifications:

• Bachelor's degree in computer science, Information Systems, Data Science, Software Engineering, or a related field (preferred).
• Role requires stronger Business Analyst and manual QA skills.
• Heavily focused on requirements analysis, manual testing and documentation
• Experience in 508 testing, software quality assurance and automation testing.
• Must have 6+ years of experience supporting SDLC environments using tools such as. Net Framework, Visual Studio, HTML 5, CSS, JSON, XML, Selenium , Leapworks , Siebel CRM, and SQL Server.
• Knowledge of mobile testing tools, cloud-based testing tools and services is a plus.
• Proven ability to use tools (such as JIRA, Azure DevOps, or Siebel CRM ) to track requirements throughout the project lifecycle.
• Proficiency in documenting complex business processes using flowcharts, diagrams, or wireframes to support the development of 508-compliant and functional software.
• Understanding of Artificial Intelligence (AI) and Machine Learning (ML) principles, methods, and tools is required
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills, both written and verbal.
• Meticulous attention to detail and a commitment to quality.
• Ability to prioritize tasks effectively and manage time efficiently.
• Experience with bug-tracking tools and test automation frameworks is a plus.
• **Must be able to pass a Public Trust background investigation**

Benefits:

• Competitive salary and benefits package.
• Opportunity to work on cutting-edge technologies and make a real impact on our products.
• Collaborative and fast-paced work environment.
• Continuous learning and development opportunities.

Our mission is to empower our clients to achieve sustainable success through efficient, cost-effective, and scalable solutions that drive significant performance improvements. We believe in delivering value-driven results and fostering a culture that attracts and retains top talent to provide scalable, adaptable services.

Company Description

Our mission is to empower our clients to achieve sustainable success through efficient, cost-effective, and scalable solutions that drive significant performance improvements. We believe in delivering value-driven results and fostering a culture that attracts and retains top talent to provide scalable, adaptable services.