Customer Advocacy Lead: Escalations & Resolution
Selene Finance
Selene Finance LP is hiring a Customer Advocacy Specialist to manage highly escalated customer complaints while ensuring compliance and maintaining trust. The successful candidate will serve as the point of contact for escalated issues from executive offices and regulatory agencies. The role emphasizes independent research and coordination with various teams for effective resolution, contributing to an excellent outcomes-based environment. Selene offers benefits such as Medical, Dental & Vision Insurance, Paid Time Off, and a matching 401(k) plan. #J-18808-Ljbffr
Vacancy posted 19 hours ago
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