Account Manager

Responsibilities

Kforce has a client that is seeking an Account Manager in Rochester Hills, MI.Key Tasks:

• Responsible for maintaining and growing Business Solutions (NEXIQ Technologies brand) with large and medium-size fleets as well as heavy duty OEM customers
• Develops and manages customer specific sales strategy, prospects and develops new customers in current heavy duty truck market and identifies new potential customers
• Applies technical and sales knowledge and company policies/procedures in direct support to customers
• Develop new fleet and OEM accounts and companies
• Maintain up-to-date knowledge of customer needs, industry trends, competitive products, and current technology
• Communicate and work effectively with both internal and external sales channels to increase market share for EQS fleet programs
• Develop and implement new and expanded sales and marketing strategies to increase business
• Maintain an in-depth understanding of EQS products and applications
• Demonstrate and present diagnostic products to potential customers
• Expand the revenue base, meet revenue targets, and expand the NEXIQ product base and lead NEXIQ to new markets
• Ensure timely submission of proposals, react to issues that may negatively impact the success of the corporate sales and strategic efforts, allow insight into the activity the account is receiving, personnel involved, and allow evaluation of the strategies being used
• Forecast revenue and give feedback as to efforts required to prevent shortfalls; Respond to and correct issues that prevent success
• Develop account plans, report activities, solicit assistance, report needs, recommend new procedures and/or policies or changes, and obtain appropriate approvals

Skills

• Bachelor's degree in a relevant field or equivalent experience; B.A. Computer Science (Software Application Development); Business/Sales Management desirable
• 5-7 years of sales experience in the Commercial vehicle, automotive service tool and/or equipment industry
• Familiarity with computer interfaces and platforms, and software techniques
• Highest degree of character, honesty, personal responsibility and accountability
• Computer literate in a wide range of information systems and business software such as MS Word, Excel, PowerPoint, Project, and possibly Visio
• Must have superlative presentation, account management, customer relations, communications, and organizational skills, including planning, coordinating and setting priorities
• May require extensive overnight
• Rely on experience and judgment to plan and accomplish goals
• Strong communication skills, ability to teach and explain ideas and concepts to customers with varying levels of technique
• Ability to demonstrate vehicle repair (diagnostic) equipment
• Ability to fulfill above average customer expectations

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.


We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.


Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.


This job is not eligible for bonuses, incentives or commissions.


Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.


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Kforce is a professional staffing services firm offering Technology and Finance & Accounting jobs with top employers nationwide. We specialize in providing contract, contract-to-hire and direct placement opportunities, with over 50 years of experience in the staffing industry. Kforce offers many consultants comprehensive benefits depending on employment status, including medical, dental, 401(K), life insurance and disability. Our vision is to be "the firm most respected by those we serve."