Part-Time Membership & Administration Coordinator

Company Description Columbus Landmarks, founded in 1977, is a nonprofit organization dedicated to preserving Columbus’ architectural heritage and historic neighborhoods. The organization educates the community, promotes responsible enhancement of historic structures, and advocates for high-quality design in new buildings and public spaces. Its annual tours and events highlight the art and architecture of Columbus, while advocacy initiatives such as the Most Endangered Buildings List draw attention to preservation priorities. Columbus Landmarks engages the public through digital storytelling and social media, sharing its impact via online platforms and community-focused campaigns. Position Summary The Membership & Administration Coordinator is responsible for providing administrative and operational support to ensure the efficient day-to-day functioning of the organization. This role serves as the primary point of contact for membership administration, maintains accurate membership records, supports member engagement, assists with social media communications, and performs a variety of general administrative duties. The ideal candidate is highly organized, detail-oriented, customer-focused, and comfortable managing multiple priorities while working independently. Key Responsibilities Membership Administration Manage and maintain the organization's membership database, ensuring all member records are accurate and up to date. Process new memberships, renewals, cancellations, and membership payments. Generate membership reports and maintain membership statistics. Respond promptly to member inquiries via phone and email. Coordinate member communications, including welcome packages, renewal reminders, newsletters, and other correspondence. Assist with membership recruitment and retention initiatives. Social Media & Communications Support Prepare, schedule, and publish social media posts across the organization's platforms. Assist with developing content to promote events, programs, member achievements, and organizational news. Monitor social media messages and comments, forwarding inquiries as appropriate. Help maintain the organization's website and digital communications as required. Administrative Support Provide general administrative support to the CEOand leadership team. Answer phones, respond to emails, and manage general office correspondence. Assist in preparing documents, reports, meeting materials, and presentations. Maintain electronic and paper filing systems. Member & Event Support Assist with planning and coordinating member events, meetings, and workshops. Manage event registrations and attendee communications. Prepare name badges, registration materials, and event supplies. Provide on-site administrative support during events when required. Other Duties Support special projects and organizational initiatives. Maintain confidentiality of member and organizational information. Perform other administrative duties as assigned. Qualifications Diploma or certificate in Business Administration, Office Administration, Communications, or a related field, or equivalent work experience. Minimum of 2 years of administrative or membership support experience. Experience managing databases or customer relationship management (CRM) systems. Strong computer skills, including Microsoft Office (Word, Excel, Outlook) and Google Workspace. Experience with social media platforms such as Facebook, Instagram, and LinkedIn. Excellent written and verbal communication skills. Strong organizational skills with exceptional attention to detail. Ability to prioritize tasks and meet deadlines. Friendly, professional, and customer-service oriented. Ability to work independently and collaboratively in a small team environment. Preferred Qualifications Experience working in a nonprofit, association, or membership-based organization. Familiarity with membership management software and email marketing platforms. #J-18808-Ljbffr Columbus Landmarks