Senior Scrum Master

Senior Scrum Master

Location: Charlotte, North Carolina (Onsite)

Employment Type: Contract

Contract Duration: 12 Months

Role Overview

We are seeking a Senior Scrum Master to guide and coach teams on Agile practices. This role is responsible for facilitating team alignment, maintaining delivery flow, and driving continuous improvement. The ideal candidate will partner with the Product Owner and coordinate with cross-functional teams to ensure predictable and efficient delivery.

Key Responsibilities

• Facilitate daily team alignment through stand-ups, ensuring progress, risks, and blockers are surfaced.
• Maintain delivery flow using Scrum or Kanban practices, including monitoring WIP limits and cycle time.
• Partner with the Product Owner to ensure a clear, prioritized, and groomed backlog.
• Remove impediments by coordinating with cross-functional teams, leadership, and support groups.
• Coach teams on Agile practices like Scrum, Kanban, or Scrumban to improve delivery predictability.
• Maintain transparency through clean boards, dashboards, and proactive stakeholder communication.
• Drive continuous improvement through feedback loops, observations, and retrospectives.
• Manage risks, dependencies, and issues effectively.

Required Qualifications

• Strong knowledge of Agile/Scrum practices including Sprint Planning, Daily Scrum, Sprint Review, and Retrospectives.
• Proficiency with Jira for backlog management, dashboards, and metrics tracking.
• Understanding of DevOps fundamentals, quality practices, and the Definition of Done.
• Ability to leverage flow metrics such as cycle time, WIP, and throughput to drive improvements.
• Strong communication and facilitation skills across cross-functional teams.
• Servant leadership mindset with a focus on coaching and impediment removal.
• Strong problem-solving, adaptability, and stakeholder management skills.
• Leadership and coaching experience across distributed teams.
• Experience with executive status reporting using tools like PowerPoint and Excel.
• Familiarity with Jira Align and enterprise release processes.

Preferred Qualifications

• Experience with scaled Agile frameworks such as SAFe, LeSS, or Nexus.
• Strong influencing skills and the ability to build partnerships across teams without formal authority.
• Experience with Jira Align for enterprise planning and multi-team coordination.
• Experience working in regulated industries, such as financial services, and within compliance frameworks.
• Familiarity with CI/CD pipelines, cloud environments, and modern engineering practices.
• Ability to connect team delivery with business outcomes and product metrics.
• Preferred certifications: PSM II, A-CSM, SASM, ICP-ACC, ICP-ATF, KMP, or equivalent.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or View phone number on click.appcast.io. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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