Client Cash Management

Job Description

Job Description

Job Title - Client Cash Management Representative

Job Location - 50, Post Office Square, Boston, Massachusetts, United States of America, 02210

Job Duration :6 months possibility for extension

Pay Rate: $24/hr on W2

JOB Type: 3 days in office 2 days Remote

 

Job Description -

The Global Cash Services Client Cash Management Representative is an entry level position responsible for providing cash management support to clients.  This involves multicurrency balance monitoring and reconciliation, cash projection and availabilities, inquiry response, and cash reporting. In addition, the Cash Representative is the primary day to day contact for clients and is responsible for timely research and resolution of all internal and external cash inquiries and cash breaks.      

 

Client Servicing and Inquiry Response:

• Reconcile client cash balances, calculate and update client cash projections, and monitor projected and actual overdrafts and long balances.
• Produce and deliver daily cash reporting to clients timely and accurately.
• Maintain a solid understanding of client's normal cash practices and deadlines.
• Research and resolve all client cash inquiries in accordance with Global Cash Services procedures and controls.   
• Ensure timely and accurate responses to internal and external clients.
• Work closely with the client, Client Service teams, Treasury, Funds Transfer, and R&A to foster strong working relationships.
• Promptly escalate sensitive/risk issues to management.
• Assist coworkers when needed.

 

Technology/ Productivity/ Innovation:

• • Continually cross train with other colleagues to assist with coverage during absences.
  • Enhance quality and efficiency by identifying process improvements.
  • Efficiently utilize BBH systems and tools/cash products to maximize productivity.

Global Custody

• • Keep abreast of market changes and impact to cash processes/settlements.
  • Understand and monitor cash restrictions and penalties in local markets to avoid potential risk to the client and/or the firm.

Works closely with internal clients in Inserv, Operations and other business lines to ensure timely resolution of client inquiries and improvement of service levels.

Serves as a key point of contact for external client with regard to cash management and client servicing.

BS.BA Degree, and/or equivalent work experience.

1-2 years global custody experience

Company Description

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.

BCforward is an equal opportunity employer.

Company Description

About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.