Manager

Sr. Manager - Software Engineering: Provide architecture and design solutions to enhance/maintain Enterprise Customer Relationship Management applications such as Siebel or Salesforce. Responsibilities Providing architecture and design solutions to enhance/maintain Enterprise Customer Relationship Management applications such as Siebel or Salesforce (10%). Understanding and reviewing business requirements, conducting design feasibility studies, performing proof of concepts/prototypes (9%). Designing, configuring and customizing Enterprise Customer Relationship Management applications such as Siebel or Salesforce for business needs (design/coding, design/code reviews and unit testing) (5%). Integrating Siebel or Salesforce Customer Relationship Management with other systems such as New York State of Health, MAXe and Oracle Knowledge Management through web service and iFrames (5%). Supporting Project Manager in planning activities including effort estimation, tasks/assignments, risk identification, daily and weekly status reporting (5%). Creating and monitoring JIRA/IT tickets for defects, deployments and other maintenance activities (1%). Communicating/collaborating with Operations, System Integration Testing, User Acceptance Testing teams and other stakeholders including third party vendors (5%). Conducting daily SCRUM meetings, reviewing progress, discussing and prioritizing work/assignments (5%). Supporting Production, System Integration Testing, User Acceptance Testing, Regression and Training environments for monitoring, troubleshooting and deployment activities (5%). Creating/maintaining Siebel or Salesforce Customer Relationship Management playbook/knowledge base for typical technical issue/solutions (5%). Responsible for managing the overall development lifecycle of the assigned software application (5%). Working with the development resources to design and develop software solutions based on requirements to ensure functionally sound products are designed properly (5%). Collaborating with different functional groups, including Operations, Business Analyst, System Analyst, Testing and Project Management Office on the definition and prioritization of the requested solution (5%). Managing and executing according to established project plans and delivery timelines (5%). Managing performance metrics and demonstrating continuous improvement in containing defects found in production (5%). Contributing to the technical and process innovation of the engineering department as a whole (5%). Providing mentoring and guidance to development resources (5%). Working on Siebel modules of small to large scope (2%). Participating in analysis, design, data modeling, coding, testing, and debugging of software and configuration anomalies (2%). Supporting and troubleshooting existing Seibel applications (2%). Handling user acceptance testing (2%). Producing clear and technical documentation (2%). Qualifications Bachelor’s Degree in Computer Science or Computer Engineering plus 8 years of experience designing and developing Siebel applications, and performing unit and system integration testing. Special Skills Experience with the following tools and technologies: Siebel Enterprise Application Integration (EAI), SOAP structure, import / export WSDLs, XSDs, XMLs and EAI Business Services, Web Services; Siebel Configuration, e-Scripting, Task Based UI, State Models, Application Deployment Manager (ADM), Smart Scripts, PL/SQL Stored Procedures; Siebel Business Process Administration involving Workflows and Workflow Policies; Siebel Tools, SOAP UI, Oracle SQL Developer, Jira; Web templates, JS, CSS files, Physical Model and Physical Renderer for Siebel Open UI. Salary: $179,389 per year. Telecommuting permitted within Albany, NY metro area. MAXIMUS, Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Minimum Salary: $179,389 Maximum Salary: $179,389 #J-18808-Ljbffr