Automotive Service Advisor

Express Lube Advisor

Amato Chrysler/Dodge/Jeep/Ram is seeking a friendly, motivated, and customer-focused Express Lube Advisor to join our service team. In this role, you will be the first point of contact for customers visiting our express service lane. You'll help identify their service needs, communicate maintenance recommendations, and ensure a smooth, efficient service experience. This person will need a positive attitude and exceptional customer service skills, dealership service experience is required. This position's working hours are Tuesday through Saturday and offers excellent compensation. $1000 sign on bonus for experienced advisor!

Benefits

• Medical, dental, and vision
• 401K with match
• Paid time off and vacation
• Growth opportunities
• Paid training
• Family vehicle purchase plans
• Family owned and operated
• Long term job security
• Health and wellness

Responsibilities

• Greeting customers promptly
• Obtaining customer and vehicle information
• Clearly reporting all vehicle symptoms as described by the customer
• Determining and recommending needed maintenance based on age, mileage, and history of vehicle
• Preparing a complete and accurate estimate of cost for labor and parts
• Prompt follow up
• Monitoring the progress of each vehicle and updating customers frequently
• Verifying that the final invoice reconciles with the work performed on the repair order
• Explaining all completed work and charges to customers

Qualifications

• Must be a top performer willing to go above and beyond for customers
• Outstanding in sales and follow through
• Must have at least 1 year experience in automobile service write ups
• Self-motivated, organized, and driven to succeed
• Must possess a valid driver's license

Compensation: $45,000.00 - $60,000.00 per year