Hospice Clinical Liaison

Queen City Hospice is proud to be Ohio-made. Every decision we make about hospice care is made with patients and families in mind. Our team is rooted in the communities we serve and are dedicated to delivering the highest quality of care for our fellow Central Ohio residents.

We believe that the best definition of care is determined by the wishes and needs of patients and their families. We are committed to supporting our patients to remain wherever they call home throughout their entire journey. To accomplish this, we strive to support not only our patients but the team that serves them. Our team carries low patient caseloads and are never on call. We provide a positive work experience for our employees by empowering our staff and giving them rewarding careers with manageable workloads, support, and flexibility. Come join the fastest-growing hospice care in the Midwest.

Schedule: Monday-Friday 8a-5p

What We offer:

• Great culture and team atmosphere
• Comprehensive benefits (medical, dental, vision, life/AD&D, disability)
• 401(k) retirement plan with a generous company match
• Generous time off accruals
• Paid holidays
• Mileage reimbursement
• Tuition Reimbursement
• Employee Referral Program
• Merit Increases
• Employee Discount Programs

What You’ll Do:

• Respond promptly to hospice referrals and perform real-time, bedside clinical assessments.
• Support the admission process by assisting with initial patient intake, including explaining hospice services and benefits to patients and families in both home and clinical settings.
• Gather comprehensive data on physical, psychological, social, and spiritual factors that may impact the patient’s and family’s needs and coordinate appropriate interventions with the interdisciplinary team.
• Conduct clinical assessments and gather information to support physician determination of hospice eligibility.
• Build and maintain client relationships.
• Responds to customer needs and concerns in a timely manner.
• Completes required admission documentation, including consents and CTI (Certification of Terminal Illness) coordination.
• Facilitate and activate the admission workflow for eligible patients in collaboration with the hospice team.
• Coordinate and support General Inpatient (GIP) admissions in partnership with the hospice centers.
• Serve as an on-site clinical presence for immediate admissions or as a resource to field RNs, as needed.
• Collaborate with Transitional Care Navigators (TCNs), physicians, and hospital case managers to ensure care goals are aligned and transitions are smooth.
• Initiate and maintain communication with attending physicians, interdisciplinary team members, and external agencies to ensure coordinated, optimal patient care.
• Educate hospital staff on hospice eligibility, referral processes, and available services to foster early engagement and understanding.
• Participate in weekend and after-hours admissions support, as needed.
• Perform other duties as assigned.

Qualifications:

• Graduate from an accredited registered nursing program.
• Licensed as a registered nurse in the state of practice.
• Must possess current CPR, First Aid Certification.
• 1 year experience, preferred.
• Willingness to travel 50% or more in assigned territory
• Must possess the ability to make independent decisions when circumstances warrant.
• Must possess the ability to deal tactfully with patients, family members, visitors, agency personnel, and general public.
• Must be knowledgeable of quality assessment and assurance procedures.
• Valid driver’s license and proof of insurance is required.