Associate Director, HR Partner, Customer Excellence & Strategy (CE&S) (Remote)
$157.2k - $298.8kRTX
Date Posted: 2026-08-19
Country:
United States of AmericaLocation:
US-CT-REMOTEPosition Role Type:
RemoteU.S. Citizen, U.S. Person, or Immigration Status Requirements:
Must be authorized to work in the U.S. without the company’s immigration sponsorship now or in the future. The company will not offer immigration sponsorship for this position. The company will not seek an export authorization for this role.Security Clearance Type:
None/Not RequiredSecurity Clearance Status:
Not RequiredAt RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.
Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.
Seeking a strategic and forward‑thinking HR Partner to join our Customer Excellence & Strategy (CE&S) HR team. This team plays a critical role in delivering on the CE&S vision to drive the profitable growth of Collins Aerospace through customer relationships, differentiated solutions, and performance excellence. In this role, you will serve as the primary HR Partner for our three global Collins Account Executive organizations — teams responsible for driving profitable growth across Collins through purposeful customer and channel engagement. You will shape the talent strategy, build organizational capability, and lead complex change initiatives to ensure these teams are positioned to perform at their highest level worldwide.
This is a remote U.S. role with travel as needed.
What You Will Do
Drive the Talent Agenda
Provide guidance & support to leaders in aligning & executing people strategies with business objectives
Integrate RTX values into business & people processes to build & sustain a culture that develops talent & fosters employee engagement
Support enterprise-wide talent reviews to strengthen succession planning, accelerate employee development, and enable strategic key talent rotations
Lead Change and Critical Initiatives
Collaborate with key stakeholders to develop & execute projects across the organization that support organizational effectiveness, employee experience & successful adoption of change initiatives
Support managers in analyzing team structures & role responsibilities to ensure alignment with business objectives
Provide recommendations on reporting lines, spans of control & job leveling for smaller organizational changes
Collaborate with stakeholders to implement workforce planning initiatives & talent mobility programs
Build Organizational Capability
Maintain a comprehensive understanding of the business environment to proactively address challenges & opportunities
Operationalize strategies to meet current and future workforce needs in alignment with organizational priorities
Offer insights & actionable recommendations to enhance leadership capabilities & team performance
Enable High-Performing Teams
Serve as a trusted advisor and ambassador for business leadership & employees
Provide HR counsel & expertise to optimize business process and performance
Support leaders in building effective teams by facilitating team dynamics workshops, conflict resolution & collaboration practices
Partner Across the Business
Focusing on brokering solutions to business problems. Collaborate and partner with Collins/RTX COEs and central functions for best-in-class solutions, and leverage best practice
Ability to coach and influence. You will provide coaching, mentorship & facilitation to cultivate high-performing teams, capable of navigating challenges & change. Ability to influence & guide decision making within the function
Business acumen and understanding of the HR strategic partnership in driving business results
Lead, Support and Collaborate
RTX and Collins strategic projects related to a variety of HR and CE&S priorities
Support standard US working hours and be able to flex to support the needs of a globally dispersed footprint
Collaboration across the CE&S SLT, variety of functional teams and HR organization
Travel
Travel up to 15%, primarily domestically
Qualifications You Must Have
Typically requires a University Degree and minimum 12 years prior relevant experience or an Advanced Degree in a related field and minimum 10 years of experience
Previous HR Experience is required
Qualifications We Prefer
Aerospace and Defense Industry experience is preferred
Experience managing multiple priorities with agility and resilience
Experience leading and supporting organizational change
Experience working with stakeholders at all levels, including Senior Executives, while maintaining confidentiality
Experience supporting global, geographically dispersed teams
What We Offer
Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
Tuition reimbursement program
Student Loan Repayment Program
Life insurance and disability coverage
Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Ovia Health, fertility, and family planning
Adoption Assistance
Autism Benefit
Employee Assistance Plan, including up to 10 free counseling sessions
Healthy You Incentives, wellness rewards program
Doctor on Demand, virtual doctor visits
Bright Horizons, child and elder care services
Teladoc Medical Experts, second opinion program
And more!
Learn More & Apply Now!
Human Resources is committed to making Collins Aerospace a great place to work, grow and belong by recruiting, onboarding, developing, rewarding and retaining the very best talent our industry has to offer. By fostering a culture for employees to learn and fulfill their potential, Human Resources fuels the success of our business – every day. Join our team and help us soar to new heights.
*Please ensure the role type (defined below) is appropriate for your needs before applying to this role.
Remote: Employees who are working in Remote roles will work primarily offsite (from home). An employee may be expected to travel to the site location as needed.
*Position is remote; however, if you live within a reasonable commute of a Collins site with other colleagues you interact with, your manager will discuss whether there is a degree of onsite presence associated with this role.
At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.
Apply now and be part of the team that’s redefining aerospace, every day.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 157,200 USD - 298,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
$152.6k - $283.4k
...RemoteThis position can be based remotely anywhere in the U.S. (there... ...visas for this position.The Associate Director, Field Launch Excellence partners with the Customer Engagement organization to... ...evolution of launch acceleration strategies across Customer Engagement...Remote workCustomerFull timeVisa sponsorshipRelocation package$154.4k - $242.55k
...DescriptionAbout the Role:As the Associate Director of HCP Branded Strategy and Marketing, you... ...an exceptional customer experience.The... .... You will partner cross-functionally... ...innovation, and strives for excellence in everything we do... ...'s Hybrid and Remote Work policy.#LI-HybridTakeda...Remote workCustomerMinimum wageTemporary workFixed term contractTerm timeLocal area$179.25k - $217.21k
...that are usually associated with a job. But... ...The Associate Director, Operational Excellence – Productivity... ...digital, translating strategy into site-level... ...execution. Partner/Support Fusion team... ...centers. Employees in remote-by-design or lab... ...travel to visit customers, patients or...Remote workCustomerHourly payFull timeTemporary workPart timeFor contractorsSummer workLive inWork at officeLocal areaFlexible hoursShift work$136k - $175k
...hiring a Senior HR Strategy Partner (HRSP) within the... ...Lab Division Directors and leaders to design... ...an organization associated with 17 Nobel... ...California. Fully remote work... ...workforce planning. Excellent interpersonal and... ...workers, internal customers, and vendors/service...Remote workCustomerFull timeWork experience placementWork at officeFlexible hours2 days per week3 days per week$50k
....About this position:The Associate Director of Client Strategy will play a pivotal role... ...industry best practices for our customers and prospective customers... ...B2C consumer brands.Excellent project management and... ...are open to hiring fully remote candidates. We post our positions...Remote workCustomerPermanent employmentLocal areaImmediate startShift work$100k - $120k
...integrates executive-level strategy with proprietary... ...across every stage of the customer journey. Our track... ...You'll report to the Director of Creative and lead the... .... This is a fully remote role operating in the... ...experiments. - You’re an excellent communicator, both in...Remote workCustomerWork at officeFlexible hours- The Associate Director, Industry Strategy supports Acxiom's consumer industry... ...responses. Partner closely with Portfolio... ...marketing content. Excellent organization and attention... ...applications for remote work may be... ...business - know your customer. For fifty years, we...Remote workCustomerWork experience placementInternshipLocal area
$156.9k - $247k
Associate Director, US Oncology Marketing - Late Lifecycle Strategy Position location: Upper Gwynedd... ...PA (hybrid) or Remote Primary Responsibilities... ...across customer segments and tumor... ...questions. Partner with field leadership... ...& Execution Excellence Partner with legal...Remote workCustomerFor contractorsLocal areaRelocationVisa sponsorshipFlexible hoursShift work$145k - $165k
...Propeller Job Function Strategy and Planning Job... ...certified. Title: Director, Experience... ...leader guiding Pharma partners on brand strategy... ...to create unified customer experiences. Responsible... ...The position has remote work flexibility;... ...Digital Excellence: Provide thought leadership...Remote workCustomer$156.9k - $247k
...and highly strategic Associate Director, US Oncology... ...Marketing - Late Lifecycle Strategy. This role will... ...promotional investments and customer engagement efforts... ..., and executional excellence while partnering across marketing,... ..., PA (hybrid) or Remote Required Skills...Remote workCustomerFor contractorsLocal areaRelocationVisa sponsorshipFlexible hoursShift work$154.4k - $242.55k
...Description Join Takeda as Associate Director, Consumer Omnichannel Strategy, Psoriatic... ...& Media and partners closely with Brand... ...functional Center of Excellence teams, including Marketing... ...omnichannel customer journeys and conversion... ...'s Hybrid and Remote Work policy....Remote workCustomerMinimum wageFull timeTemporary workWork at officeLocal area$90k - $103k
...About The Role In the Associate Director, Media Strategy & Planning position,... ..., ensure technical excellence in execution, and... ...technology clients, and will partner with cross-... ...hybrid in‑office / remote policy dependent on... ...Workato’s AI Visionary Customer Impact Award (2024)....Remote workCustomerWork at office- ...consistently provide our customers with innovation,... ...and a commitment to excellence, all with a personal... ...Business Excellence Strategy group within Global Portfolio... ...of AbbVie. As an Associate Director of Business... ...Portfolio Strategy, you will partner with leaders across AbbVie...CustomerFull timeTemporary workWork at officeLocal area
$160.3k - $297.7k
...listed on behalf of a partner company, who manages... ...is looking for an Associate Director, NPAF Strategy & Program Data Insights... ...supporting customer service, patient services... ...Communication: Excellent written, verbal, and... ...Work Arrangement: Remote position available anywhere...Remote workCustomerFull time- ...helping companies excel at every moment... ...have with their customers. OX’s human-centered... ...integrate strategy, design and technology... ...Description The Associate Director, Client Strategy... ...budget, and on time. Partnering with a Director... ...Location Chicago / Remote with the ability...Remote workCustomerWork at office
$140k - $150k
...the Role:Omnichannel strategy drives activation planning... ...process.The Associate Director, Omnichannel Strategy... ...your accounts while partnering with other omnichannel... ...offers flexibility for remote and hybrid work arrangements... ..., digital marketing, customer relationship...Remote workCustomerFlexible hours$168k - $312k
...field-based and remote opportunity... ...position.The Associate Director, Oncology Priority... ...with senior partners. The Associate... ...the needs of customers at all levels,... ...own pre-launch strategy and execution... ...account teams, CE Leadership, and... ..., Commercial Excellence, Complexity Management...Remote workCustomerFull timeLocal areaVisa sponsorshipRelocation packageShift work- ...Pharmaceuticals is seeking an Associate Director, Field Force Effectiveness to drive... ..., execution, and governance of customer-facing field teams across... ...and Medical Affairs. You will partner with field leadership to translate strategy into actionable initiatives, define...Remote jobCustomer
$157.2k - $298.8k
...Associate Director, Commercial Engines Aftermarket... ...communications strategies and content across the P&W CE portfolio. As a... ...the plan and partner with cross-COE... ...social media, customer/3rd party testimonials... ...to excel in fast-paced environment... ..., hybrid or remote.The salary range...Remote workCustomerPermanent employmentTemporary workWork experience placementWork at officeFlexible hours$105.4k - $155k
...Platform team, the Associate Manager will have... ...Commerce Platform Growth Strategy & Operations team,... ...strategies, partnering cross-functionally... ...connecting with customers and internal teams... ...and opportunity to excel.Statement of Non-Discrimination... ...Located in NYC or Remote Jobs Associated...Remote workCustomerHourly payWork at officeLocal areaFlexible hours$152.6k - $283.4k
...dystrophy (FSHD). As the Associate Director, Patient Marketing Strategy, you will develop... ..., Medical Affairs, Customer Experience, and agency partners, you will play a key... ...to be located remotely. Please note that this... ...Management, Commercial Excellence, Cross-Functional Collaboration...Remote workCustomerFull timeLocal areaRelocationShift work$152.6k - $283.4k
...with FSHD. As the Associate Director, HCP Marketing Strategy, you will lead market... ...care continuum. Partnering across Commercial, Medical Affairs, Customer Engagement, Market... ...to be located remotely. Please note that... ...neuromuscular centers of excellence, early adopters,...Remote workCustomerFull timeLocal areaRelocationShift work$105.4k - $155k
...operations to delight our customers with access to... ...Bets, we're hiring an Associate Manager on our Strategy & Operations team to... ...experiments, and partner with technical and non... ...models using SQL, Excel, and AI tools to evaluate... ...Located in NYC or Remote Jobs Associated With...Remote workCustomerHourly payWork at officeLocal areaFlexible hours$124k - $155k
...and strategic external partners.Our mission is to... ....About the RoleAs an Associate Manager, Strategy & Operations on our AI... ...the intersection of customer insight, technical innovation... ..., and opportunity to excel.Statement of Non-... ...Located in NYC or Remote Jobs Associated With...Remote workCustomerHourly payWork at officeLocal areaFlexible hours$154.62k - $180.37k
...As the HR Business Partner, you will play a pivotal role at HelloFresh,... ...ebb and flow to delight our customers. Primary responsibilities will... ...Partner and Center of Excellence models to provide a world-class... ...benefits and compensation strategy planning and administration...CustomerFull timeLocal areaImmediate startFlexible hoursShift workAfternoon shift2 days per week3 days per week$100k - $115k
...Inc. is seeking an Associate Director, Program... ...days onsite, 2 days remote). Job Overview Haymarket... ...center of excellence, to produce and deliver... ...knowledge and strategies to improve patient... ...AANP) to provide CE for physicians,... ..., production and customer services. Globalization...Remote workCustomerFull timeWork at officeLocal area3 days per week$140k - $170k
...: EAST COAST, US (REMOTE) OR AUSTIN, TX... ...like you to join our HR team and our mission... ..., expanded our customer reach, and rapidly... ...Senior HR Business Partner to join our... ...align our People strategies with business goals... ...company objectives * Excellent communication and...Remote jobCustomerWork from homeFlexible hours$125k - $200k
...sales, engage customers, and keep employees... ...People Success Partner (more commonly... ...to as "HR Business Partner... ...intersection of business strategy and talent... ...Reporting to the Director of People... ...standardizing excellence in hiring, coaching... ...#LI-REMOTE The...Remote workCustomerFull timeWork at officeLocal area$156.18k - $230.02k
...tools and resources our customers need to solve real-... ...and adaptable HR Business Partner to join our growing team... ...helping to align people strategies with business objectives... ...development ~ Excellent communication and interpersonal... ...caregivers. ~ Remote work reimbursement:...Remote workCustomerFull timeTemporary workLocal areaImmediate startFlexible hours- ...Client – Senior HR Business Partner – Naperville, IL... ...our 1.4+ million customers across the U.S.... ...companies and member associations to help them... ...and M & F remote) is required.... ...business to set people strategies and work with leaders... ...HR centers of excellence and employees at...Remote workCustomerFull timeWork at officeLocal area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Associate Director, HR Partner, Customer Excellence & Strategy (CE&S) (Remote). Be the first to apply!
- associate manager Connecticut
- associate director Connecticut
- remote associate product manager Connecticut
- customer advocacy manager Connecticut
- remote customer service manager Connecticut
- director customer relationship management Connecticut
- sales customer service manager Connecticut
- manager customer experience Connecticut
- manager customer success team Connecticut
- director customer care Connecticut



