National Account Manager

National Account Manager

Step into a high-impact National Account Manager role where you'll shape the success of some of the UK's best-known consumer healthcare brands. Working in the dynamic Pharmacy Channel across STADA UK's Thornton & Ross and Natures Aid portfolios, you'll own strategic relationships with major national accounts – driving profitable sales, spearheading new product launches, and maximising brand visibility in-store. You'll lead larger channel customers, build and execute strategic account plans, negotiate commercial agreements, and deliver against ambitious business objectives. Reporting to the Channel Controller and working closely with a Senior NAM, you'll have clear support for your development and progression, while also playing a key role in coaching and supporting key account managers across the team. If you're a commercially sharp account manager ready to take ownership of sales fundamentals – from profit and distribution to promotional activity and customer engagement – this role puts you at the heart of STADA's growth in UK pharmacy.

How You Will Make an Impact

• Own customer and market data to unlock opportunities, spot risks, and build Joint Business Plans that grow sales, share, and brand visibility.
• Drive profitable growth by securing smart promotions, optimising prices and investment, and winning incremental opportunities for STADA UK in the Pharmacy Channel.
• Shape customer strategy by influencing retail buyers on must-stock lines, ranges, merchandising and NPD, backed by compelling performance stories and insight.
• Be the trusted face of STADA: build strong relationships across buyers, supply chain, regulatory and internal teams, championing the customer and STADA's mission and values.
• Deliver best-in-class account management through accurate forecasting, budget control, promotion evaluation, and rigorous stewardship that meets all legal and compliance standards.
• Consistently exceed sales, market share and profit targets while achieving personal objectives and contributing to STADA UK's reputation in the UK OTC healthcare industry.

What We Are Looking For

• Proven track record in national account management, sales or commercial roles with major UK customers, ideally in OTC and the Pharmacy channel.
• Sharp commercial mind: strong financial acumen, analytical skills and high proficiency in Excel and PowerPoint.
• Advanced negotiation and influencing ability, backed by excellent communication and presentation skills.
• Strategic, creative and critical thinker, able to plan effectively, manage projects and juggle multiple priorities independently.
• Collaborative, diligent and resilient team player with a strong customer focus.
• Mobile and field-ready, holding a full UK driving licence

How We Care For You

At Natures Aid our purpose "Caring for people's health as a trusted partner" motivates us every day. And what would be a better place than starting with our own employees. Which is why we give much in return:

• Competitive salary, car allowance and annual bonus scheme.
• Salary Sacrifice Pension Scheme offering 6% employer contribution rates.
• Remote working – you can expect 2-3 UK based business trips per month to customer sites and our offices in Preston / Huddersfield / Reading.
• 25 days of annual leave plus bank holidays with the potential to buy up to 5 additional days.
• Health benefits provided through our Vitality Private Medical Insurance
• Free winter flu jab.
• Wellbeing support through our Employee Assistance Programme and KYAN Wellbeing – offering free coaching and counselling services for you and your family.
• Salary sacrifice Tech-Scheme.
• Cycle to Work Scheme.
• Enhanced Family Leave.
• Plus, many more employee benefits & celebration events.

STADA Group values and promotes its diverse culture, regardless of gender, age, social or ethnic origin, disabilities, religion, ideology, or sexual orientation. We use the strength of our uniqueness to develop creative ideas, expand our experience and increase innovative strength. Our focus is on equal opportunities, respectful cooperation, and the promotion of an inclusive working environment. We are looking forward to your application and welcome applications without a pharmaceutical background.