Residential Maintenance Technician
Graham
Responsibilities
- Diagnose, service, and repair residential HVAC systems, including furnaces, air conditioners, heat pumps, ductless mini-splits, and related equipment
- Perform preventative maintenance, seasonal tune-ups, and safety inspections
- Accurately troubleshoot electrical, mechanical, airflow, and refrigerant issues
- Identify system deficiencies and clearly explain repair or replacement options to homeowners
- Recommend system improvements, repairs, and indoor air quality solutions as appropriate
- Maintain clean, safe, and professional job sites in customers' homes
- Complete service documentation, job notes, and invoices accurately and timely
- Follow all company policies, safety procedures, and local codes
- Provide exceptional customer service and represent the company professionally at all times
- Participate in on-call rotation as required
- 3+ years of residential HVAC service experience (preferred)
- EPA Universal Certification required
- Strong troubleshooting skills in electrical, mechanical, and refrigeration systems
- Experience servicing gas furnaces, heat pumps, and split systems
- Ability to work independently and manage daily service calls efficiently
- Strong communication skills and customer-facing professionalism
- Valid driver's license with a clean driving record
- Ability to lift up to 50 lbs and work in attics, crawlspaces, and outdoor conditions
- Journeyman or Master HVAC license
- Manufacturer certifications (Daikin, Mitsubishi, LG, Samsung, etc.)
- Sales or lead-generation experience
Vacancy posted 4 days ago
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