Heart Transplant Nurse Coordinator

The Heart Transplant Nurse Coordinator for the Advanced Heart Failure Comprehensive Care Center provides direct care to patients with multiple, often complicated acute and chronic medical problems. The Nurse Coordinator is the primary point person for the program in the post heart transplant phase of care and works closely with the multidisciplinary team and multiple UCSF departments. The primary responsibilities (as assigned) of the Nurse Coordinator will be to serve as the primary coordinator for post‑transplant services and facilitate and assist with all aspects of patient care following heart transplantation. Some key aspects of this position include providing ongoing patient support and education throughout post heart transplant care in both the inpatient and outpatient setting. This role will also require cross coverage for patients across the Advanced Heart Failure Comprehensive Care Center as needed. Responsibilities Coordinate all post‑heart transplant patient care across the continuum, throughout all phases of the transplant process, per provider orders and protocols. Assess post‑heart transplant graft function and general health status; collaborate to determine need for additional assessment or intervention. Coordinate changes to medication regimens or other interventions with the attending MD / APP / Pharm MD; oversee laboratory results for changes requiring immediate action. Communicate with multidisciplinary team members, patients and families in a timely manner regarding patient care issues. Facilitate patient activities with consulting departments and physicians; assist other nurses and staff to assess, plan, implement and evaluate care of the transplant patient. Assess patient and family educational needs and direct communication of these needs to appropriate services (financial counseling, social work, nutrition, etc.). Facilitate and attend weekly heart transplant patient selection meetings. Complete necessary documentation per United Network of Organ Sharing (UNOS) guidelines, including listing, status changes, letters of appeal, removal from the UNOS waitlist, and post‑transplant follow‑up information. Identify opportunities for improvement with the care of post‑heart transplant patients; participate in quality improvement initiatives and protocol and policy development. Participate in inpatient Advanced Heart Failure rounds for hospitalized patients periodically. Coordinate all teaching for post‑heart transplant patients, help develop patient education materials, identify patient resources in all phases of heart transplant care, and serve as a community resource for information. Provide cross coverage to other pre/post heart transplant coordinators for vacations and sick leave. Stay abreast of changes in Federal, State, or Local regulatory agency requirements related to transplant services and reporting. Maintain a working knowledge of UCSF policies and procedures; follow guidelines appropriately and contribute to the maintenance of documents. Obtain necessary information for all registries and input data per regulatory requirements within the specified timeframe. Assist financial counselors, pharmacists, and pharmacy techs in obtaining insurance authorizations by providing patient information to insurance companies. Assist with the collection and participation in all supported research protocols. Required qualifications Ambulatory RN experience in a cardiology clinic/practice or RN coordinator experience in a solid organ transplant clinic/practice. At least 3 years of nursing employment experience. Working knowledge of immunosuppressive therapies and management of end‑stage heart failure patients. Experience with nursing education/teaching classes to nurses or patients. Prior experience working with Epic. Strong MS Office computer skills (Word, Excel, PowerPoint) and databases. Excellent organizational skills, proficiency in meeting deadlines, ability to work independently, prioritize workload and manage numerous concurrent tasks in a high‑stress environment. Demonstrated excellent written and verbal communication skills. Evidence of work on institutional projects, committees, councils, or processes at UCSF or other medical centers. Flexibility to orient and work at all UCSF Medical Center locations in person on campus. Demonstrated exemplary patient teaching skills and transfer of critical knowledge to patients and families with closed‑loop communication; knowledge of Teach Back Method. Preferred qualifications Cardiac ICU nursing experience with evidence of sound knowledge of hemodynamics. Clinical competency in managing transplant candidates/recipients. EPIC super‑user. Working knowledge in assessing advanced heart failure, pulmonary hypertension, and cardiac disease. License/Certifications Active Registered Nurse licensure in the State of California. Active American Heart Association CPR certification. Salary Information The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. To learn more about the benefits of working at UCSF, including total compensation, please visit Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. #J-18808-Ljbffr University of California - San Francisco