Service Manager

We take pride in our culture and strive to make Bobca ** t - G ** DN a place where people want to work, achieve excellence, remain curious and humble, and build lifelong relationships. Service Manager Bobcat is looking for a talented Service Manager to assign and direct all work performed within the service department. The successful candidate will have a hands-on approach and will be committed to implementing strategies that increase the productivity of the service department andelevatingthe customerexperience. Service Manager

$55,000 -$62,000 DOE

Plus, Bonus Monday-Friday (7am-5pm) Great Benefits! Essential Job Functions: Developing andmaintaininghigh levelsof customer satisfaction; including listening effectively tocustomer’sconcerns and resolving any conflicts with customers (both internally and externally) Recruit, train,and superviseService Advisorsandateam ofTechnicians.Weeklyreviewoftechnician efficiencies,annualperformancereviews,and handling disciplinary actionsare included in the role. Direct andmaintainthe daily operations of the service department,includingexpenses and profitability of the service department. Keepaccuratesafety records,document service actions, leaddiscussions,andconductmeetings. Collaborate with company management to support and implement growth strategies Other tasks as assigned by management. Qualifications: A minimumofthree years’ successful managementexperience,within the construction industrypreferred. Excellent organizational skills. Demonstrated ability in providing excellent service to both internal and external customers through effective communication Proficiencyin Microsoft Office Suite (Word, Excel, Outlook, Teams) High school diploma orequivalent. Job Type: Full-time Work Environment/Physical Demands: Manyworking hours are spent sitting down and working on acomputerbut managing by walking around is a must.This includes interaction in/on compact equipment requiring the ability to occasionally climb, stand,bendand crouch. Some areas of the workplace may be hazardous and/or dirty; proper safety protective gear should be worn as needed. Answering the phone and speaking with customers and employees. The noise level in the work environment is usuallymoderate,proximity to the service bayscanresult in brief periods ofloudnoise. Benefits: Health, Dental, Vision, Life & Disability Policies 401K Plan with Company Match Company supported Health Savings accounts Paid Holidays & Vacation Pre-Employment drug screens, backgroundscreening& proofof employment eligibility (E-Verify) arerequiredfor any position offered. We are always on the lookout for people who bring fresh perspective and life experiences to our team. #J-18808-Ljbffr Tuckahoe Holdings, LLC