Global Sales Executive (21301)

Position Purpose This position is designed for an industry expert capable of facilitating a leading role in the sale of the PGL's services throughout a major geographical area and providing superior customer support to each and every business partner as well as prospective business partners. The Global Sales Executive will also focus on building strategic partnerships with existing clients and establishing new partnerships with businesses in need of customized logistics solutions. Tasks Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders. Recommend products to customers based on customers' needs and interests. Answer customers' questions about products, prices, availability, product uses, and credit terms. Estimate or quote prices, credit or contract terms, warranties, and delivery dates. Consult with clients after sales or contract signings to resolve problems and provide ongoing support. Maintain business relationships with accounts and develop new opportunities. Provide customer service to assigned customer accounts through an understanding of business requirements. Manage key or specific customer accounts. Ensure execution of the developed sales strategies, objectives, goals and targeted revenue generation. Maintain contact with key markets by visiting and investigating the operations and local conditions. Plan and implement sales programs for one or more of the company's product line. Ensure activities are in accordance to the developed sales objectives. Ensure execution of the developed sales strategies, plans and advertising or promotional programs. Evaluate and provide analysis for new products and international market opportunities. Resolve customer complaints regarding sales and service. Collaborate with operational team members to develop pricing and/or rates schedules. Review operational records and reports to project sales and determine profitability. Monitor customer preferences to determine focus of sales efforts. Prepare sales forecasts. Confer or consult with department heads to plan advertising services and secure information on equipment and customer specifications. Work Activities Discover global supply solutions for customers concerning transportation, logistics systems, imports or exports, or customer issues. Collaborate with other departments to integrate logistics solutions with business systems or processes such as customer sales, order management, accounting, or shipping. Discover global supply chain solutions utilizing comprehensive logistical or reverse logistical functions for product life cycles, including acquisition, distribution, internal allocation, delivery, recycling, reuse, or final disposal of resources. Negotiate with customers to improve supply chain efficiency or sustainability while maximizing PGL margins. Analyze the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes or mixes, or carriers with customers. Recommend optimal transportation modes, routing, equipment, or frequency for customers. Analyze all aspects of customer logistics to determine the most cost-effective or efficient means of transporting products or supplies. Communicate with people outside the organization, representing the organization to customers, the public, government, and other external sources via in person, in writing, or by telephone or e‑mail. Consult with clients after sales or contract signings to resolve problems and provide ongoing support. Provide information to supervisors, co‑workers, and subordinates by telephone, in written form, e‑mail, or in person. Develop constructive and cooperative working relationships with others, and maintain them over time. Observe, receive, and otherwise obtain information from all relevant sources. Qualifications Education and Experience Years of Experience: 1‑3 years of sales with a 3PL / Freight Forwarding organization Education: Industry related degree and/or certification preferred Knowledge Sales and Marketing – Knowledge of principles and methods for showing, promoting, and selling products or services… Customer and Personal Service – Knowledge of principles and processes for providing customer and personal services… English Language – Knowledge of the structure and content of the English language… Administration and Management – Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Skills Active Listening, Speaking, Persuasion, Social Perceptiveness, Critical Thinking, Negotiation, Service Orientation, Active Learning, Coordination, Complex Problem Solving, Judgment and Decision Making, Reading Comprehension. Abilities Oral and Written Comprehension and Expression, Speech Clarity, Speech Recognition, Problem Sensitivity, Deductive and Inductive Reasoning, Near Vision, Category Flexibility, Fluency of Ideas, Originality, Information Ordering. Tools Desktop computers Facsimile machines Laptop computers Special purpose telephones Multi‑line telephone systems Technology Calendar and scheduling software Electronic mail software Enterprise resource planning (ERP) software Manufacturing resource planning (MRP) software Customer resource management (CRM) software Logistics and supply chain software (CargoWise ediEnterprise) Microsoft Excel and other office applications #J-18808-Ljbffr