Store Lead - Queenstown Premium Outlets - Part Time

Location: Queenstown, Maryland Job Summary The Store Lead will support the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate professionally, engage customers, maintain store standards, and support teamwork and employee development. Responsibilities Assist in developing talent through associate training and in-the-moment coaching. Partner with the Store Manager to address performance concerns with associates. Support and participate in all company training and development initiatives. Foster a positive work environment and provide direct, objective feedback timely. Assess performance and provide appropriate feedback daily and during annual reviews. Motivate and inspire associates to build brand loyalty and create a positive store environment. Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor. Maintain high standards throughout the store and ensure brand integrity. Represent the company professionally and positively. Support management to maximize productivity through operational and product knowledge, customer service, and participation in key store initiatives. Participate in the Leader on Duty (LOD) program, providing an exceptional customer experience and driving store profitability while leveraging payroll. Process payroll weekly and modify schedules based on business climate. Help maintain a clean, organized, and efficient stockroom, adhering to policies. Ensure Environment (CRE) Standards and Safety requirements are met. Education & Experience High school diploma or equivalent. 1-3 years of previous retail experience. Must be at least 18 years old. Skills & Behaviors Excellent customer engagement. Detail-oriented. Ability to prioritize tasks. Teamwork and collaboration. Ability to give and receive performance-based feedback. Self-development mindset. Effective communication. Adaptable and flexible to changing priorities. Excellent time management, planning, and organization skills. Proficient in Microsoft Office and ability to learn internal applications. Ability to work a flexible schedule, including weekends. Physical ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs. Compensation & Benefits Hourly/Salary: $17.00 - $21.00 per hour. Paid Sick Time Employee Discount 401(k) with company match Wellness Reimbursement Adoption Assistance Free backup care for kids, pets & the elderly A variety of voluntary benefits and an employee assistance program. Benefit offerings are subject to change and vary by role/level. Respective waiting periods may apply to certain benefit offerings. Equal Opportunity Employer The Children’s Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment. #J-18808-Ljbffr The Children's Place