Dental Field Trainer

Clinical Field Trainer

Job Description: Clinical Field Trainer (TRAVEL REQUIRED)

Reports To: Director of Training and Culture

Why This Role, Why Now: Enable Dental is projecting double digit growth in 2026. As we expand into new markets, the need for consistent, field-based training has never been more critical. This role exists to protect that consistency — supporting current and future clinical team member, in every market, is set up to deliver exceptional care from day one.

Summary: Do you excel at turning complex clinical processes into clear, engaging learning experiences that stick? As a Training Specialist Enable Dental, you will delivery, and reinforcement of training across our markets nationwide — protecting workflow consistency, accelerating time-to-productivity, and ensuring every patient receives high-quality care through a well-trained, confident team.

Essential Duties and Responsibilities:

• Support in the design, coordination, and delivery of training programs for clinical and support operation teams.
• Facilitate training through various methods, including onsite instructor-led sessions, virtual learning, and blended formats.
• Develop, update, and document curriculum content, training materials, and learning objectives aligned with company policies, workflows, and operational standards.
• Collaborate with market managers and subject matter experts to incorporate new programs, processes, and best practices into training initiatives.
• Support the identification and development of additional courses, job aids, and micro-learning resources to enhance learning effectiveness.
• Administer assessments and evaluate employee understanding and application of training content.
• Track and report learner progress in designated systems and provide feedback to leadership regarding performance, gaps, and additional training needs.
• Provide one-on-one coaching and follow-up training sessions to reinforce learning and support skill development.
• Respond to training-related inquiries and provide ongoing support to field teams.
• Assist with training logistics including scheduling, communication, and coordination of training sessions.
• Maintain consistency and quality of training delivery across multiple markets.
• Must be comfortable traveling 1-2 weeks per month within Enable's markets to support and deliver onsite training to clinical and operations teams.
• Other duties as assigned.

Supervisory Responsibilities: No direct reports

Competencies:

• Customer Service: Responds promptly to training needs; supports field teams with professionalism and urgency; follows through on commitments.
• Interpersonal Skills: Builds trusted relationships through empathy and collaboration; fosters open dialogue, psychological safety, and shared ownership of learning outcomes.
• Oral Communication: Communicates clearly and professionally in both verbal and written formats; ensures training materials and presentations are accurate, effective, and engaging.
• Teamwork: Collaborates effectively with providers, practice managers, and cross-functional teams; actively engages stakeholders to understand challenges and tailor training solutions accordingly.
• Training & Development Expertise: Demonstrates a deep understanding of dental care delivery and the interconnected systems that ensure every learning initiative strengthens both individual capability and organizational performance.
• Adaptability: Applies a seek-to-understand mindset; adjusts training approaches based on learner needs, operational changes, and real-world field conditions.
• Cultural Awareness & Inclusion: Creates inclusive learning experiences that meet the needs of diverse learners across roles, backgrounds, and experience levels; models cultural awareness and respect in all training content and delivery.
• Professionalism: Demonstrates accountability, reliability, and sound judgment; represents Enable Dental with integrity in all interactions.
• Ethics / Diversity: Champions a culture of inclusivity and growth; reinforces that every team member's contributions support improved patient care, operational excellence, and organizational success.
• Safety and Security: Adheres to safety protocols and company policies; reinforces compliance and best practices through training and example.

Qualifications: To perform the job successfully, an individual must be able to execute each essential duty effectively. The requirements listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Language Skills: Ability to read, interpret, and translate complex information—including clinical workflows, compliance and safety documents, policy manuals, and training materials—into clear, engaging learning experiences. Communicates effectively in both group and one-on-one settings, adapting delivery style to meet the needs of diverse learners across the organization.
• Mathematical Skills: Ability to apply basic mathematical concepts such as percentages, ratios, and proportions in practical situations, including interpreting training metrics, learner progress, and performance data. Able to use data to support training recommendations and identify learning gaps.

Reasoning Ability: Ability to solve practical problems in dynamic, field-based environments; assess training effectiveness; and adapt approaches based on learner needs, operational variables, and evolving workflows. Capable of interpreting written and verbal instructions and applying them in real-world training scenarios.

Computer Skills: Proficient in dental practice management systems (e.g., CareStack), learning management systems (e.g., Trainual), and standard business tools including Microsoft Office, Google Workspace, and virtual training platforms. Able to navigate systems efficiently to support training delivery, tracking, and reporting.