Call Center Agent (Peru)
24hours Group
The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.
Duties and Responsibilities
- Responsible for managing a whole lot of incoming and outgoing calls in the operations.
- Identify the needs of client and find solution to it.
- Answering inbound calls, converting them to leads, and later to towing jobs.
Working Conditions
- Remote
- Shift-based — in a Call Center that works 24/7.
- Pacific Time Zone
Requirements
Computer Specifications:
- Processor: Core i7 8th generation (and above), Core i5 10th generation (and above)
- RAM: Minimum of 12 GB
- Storage: 128 GB SSD or higher
- Graphics: 2 GB graphics memory
- A reliable power backup that could sustain a minimum of 8 hours (full shift)
Examples: Generators, Solar Panels, Portable power inverters, etc. (UPS is not enough)
#J-18808-LjbffrVacancy posted 1 day ago
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