Senior Cybersecurity Services Specialist

Role Overview The Cybersecurity Solutions Support organization is seeking a Senior Cybersecurity Services Specialist to support the day‑to‑day operation, intake, triage, and supportability of cybersecurity services across the organization. This role serves as a centralized front door for cybersecurity service requests, issues, questions, documentation needs, content updates, and user guidance across cybersecurity service domains. What You Will Do Serve as a centralized intake and coordination point for cybersecurity service requests, issues, ideas, questions, documentation needs, content updates, and user support needs. Provide approved Tier1 support by directing users to the appropriate cybersecurity services, tools, standards, templates, intake forms, processes, knowledge articles, or support resources. Why It Might Be a Fit The ideal candidate is organized, detail‑oriented, customer‑focused, and comfortable working across intake coordination, Tier1 service support, documentation updates, and content management in a fast‑paced environment. Requirements University Degree or equivalent experience. Minimum 5 years prior relevant experience. Current IAM LevelI certification (Security+ or other). Cybersecurity, systems security or hardening experience. Information Technology experience. Experience maintaining, updating, organizing, or publishing user‑facing documentation, knowledge articles, standard operating procedures, templates, forms, or process guidance. Compliance‑based auditing experience using the Risk Management Framework (RMF), DCSA Assessment and Authorization Process Manual (DAAPM), Joint SAP Implementation Guide (JSIG), National Industrial Security Program Operating Manual (NISPOM), and/or non‑defense regulations such as FAA, Payment Card Industry (PCI), ISO9001 Quality Management standards, or HIPAA. Benefits Medical Dental Vision Life insurance Short‑term disability Long‑term disability 401(k) match Flexible spending accounts Flexible work schedulesEmployee assistance program Employee Scholar Program Parental leave Paid time off Holidays #J-18808-Ljbffr RTX