Residence Inn Breakfast Host

Job Description

Job Description

Job Title: Breakfast Host

Primary Purpose
The Breakfast Host is responsible for creating a warm, "home-away-from-home" experience for guests during our complimentary breakfast service. Beyond preparing and replenishing high-quality food, you are the face of the morning, ensuring every guest starts their day with a positive interaction in a clean, inviting environment.
Key Responsibilities
Food Preparation & Presentation

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  Service Execution: Prepare and set up the daily breakfast buffet according to brand standards, ensuring all hot and cold items are available and visually appealing.

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  Continuous Replenishment: Monitor food levels throughout the shift, replenishing items, coffee, and condiments promptly to prevent guest wait times.

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  Quality Control: Maintain food temperature logs and ensure all items meet safety and freshness standards.

Guest Interaction & Hospitality

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  Personalized Service: Greet every guest with a warm smile, assist with seating, and engage in friendly conversation to build rapport.

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  Information Resource: Provide information about the hotel’s amenities and local San Antonio attractions or directions.

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  Problem Resolution: Address any guest concerns or special dietary requests immediately with a "can-do" attitude.

Cleanliness & Compliance

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  Dining Area Maintenance: Clear and sanitize tables immediately after use, sweep floors, and maintain the overall cleanliness of the breakfast area.

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  Kitchen Sanitation: Clean and sanitize all equipment (waffle irons, coffee machines, ovens) and wash dishes used during service.

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  Food Safety: Adhere to all local health department regulations and Marriott brand hygiene standards, including proper food labeling and storage.

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  Inventory Management: Assist with receiving orders and organizing the pantry to ensure "First In, First Out" (FIFO) rotation.

Qualifications

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  Hospitality Mindset: A genuine passion for serving others and a naturally outgoing personality.

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  Early Riser: Ability to consistently work early morning shifts (typically starting between 5:00 AM and 6:00 AM).

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  Physical Stamina: Ability to stand for the duration of the shift and lift/carry up to 30 lbs.

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  Certification: Must possess or be willing to obtain a valid Food Handler’s Permit as required by the City of San Antonio.

The Residence Inn Way

At the Residence Inn San Antonio Downtown/Market Square , we specialize in extended-stay travel. Our Breakfast Hosts play a unique role in getting to know our long-term guests and making them feel like part of our family.