Business to Business Sales Associate - health/wellness/body sculpting

Health Coach

This is an in center and out of center position part time to transition into a full time position. This position is primarily a role for someone to work 1-2 days in center and 1-2 days out prospecting, business to business and attending events. We are looking for someone with a background in sales and knowledge in health/wellness and bodysculping. We specifically have cool sculpting.

About Serotonin Centers: Serotonin Centers is the nation's premier anti-aging and wellness destination, dedicated to empowering clients to optimize body composition, longevity, and overall well-being. Health Coaches leverage our tech stackZenoti, the Serotonin Coach app (Trainerize), InBody, and digital trackersto deliver personalized, data-driven coaching across exercise, nutrition, habit change, and nutraceutical supplementation.

Role Overview: The Health Coach (HC) guides clients through transformative wellness journeys, building measurable outcomes and accountability. You will own client results, engagement, and retention, using Serotonin systems, processes, and service catalog to deliver an exceptional member experience.

Key Responsibilities:

• Client Consultations & Personalized Plans
• Body Composition & Progress Tracking
• Nutraceutical & Supplement Protocols
• Client Communication & Documentation
• Membership Conversion & Program Creation
• Community Outreach & Events
• Sales & Service Knowledge
• Safety & Compliance
• Team Collaboration & Operations
• Continuous Improvement & Professional Development

Core KPIs & Targets:

• Client Retention (6-month): ?80%
• Client Goal Attainment (90-day): ?70%
• Net Promoter Score (NPS): ?90
• Guest-to-Member Conversion: ?80% monthly
• Supplement Purchase Adherence: ?60% monthly among active members
• Community Engagement: ?4 events/month; ?20 qualified leads per event; ?70% booked within 7 days

Qualifications:

• Passion for health and wellness; empathetic, client-centered communicator.
• Tech adaptability to Zenoti, Serotonin Coach app, InBody, and general business platforms.
• Strong organization, follow-through, and accountability to outcomes.
• Comfort with consultative sales; ability to educate and motivate.
• Phlebotomy certification a plus.

Tech Stack & Tools:

• Zenoti POS, scheduling, documentation, billing.
• GHL - CRM
• Serotonin Coach app food, and exercise program delivery, messaging, habit tracking.
• InBody body composition analysis and progress tracking.
• Center trackers and whiteboard daily goals, MTD Goal vs. Actual.
• Email/Teams internal communication and meetings.
• Safety & Compliance HIPAA adherence; secure handling of PHI. Biohazard protocols; sharps and sample handling where applicable.

Join a supportive, high-performance team with clear goals, modern tools, and continuous learning. Make a measurable impact on client health and well-being while advancing your career. Compensation: $20.00 - $25.00 per hour

Aptly named for the hormone that works to stabilize our overall feelings of well-being and happiness, Serotonin your Wellness and Anti-Aging Center gives its clients a road map for their lifelong wellness journeys, no matter where they may sit on the continuum.