Service & Parts Advisor

Join our team at West Michigan Mobile Mechanic, a K&R company, dedicated to providing top-notch service. We are seeking a skilled Service & Parts Advisor. This role involves a deep understanding of our product offerings, inventory needs, technician scheduling, and customer service. As a Service & Parts Advisor, you will have the opportunity to work in a positive environment, receive a generous benefits package and growth opportunities. Our company prides itself on a family-owned and operated environment, fostering a supportive and collaborative workplace culture.

Responsibilities

1. Prepare invoices accurately.

2. Pick up parts as needed to support shop operations.

3. Order parts for customers and maintain adequate stock levels.

4. Answer incoming phone calls and assist customers or direct calls appropriately.

5. Schedule appointments.

6. Process parts returns and handle core returns according to company policies.

7. Receive and stock incoming parts.

8. Maintain cleanliness and organization in the shop and parts areas.

Qualifications

• Organized and friendly personality
• Proven ability to manage others
• Excellent time management skills
• Exceptional communication skills
• Professional, well-groomed personal appearance
• Strong technical/mechanical background in the transportation field

Benefits

• Medical, Dental and Vision coverage
• 401K Plan
• Paid time off
• Growth opportunities within the company
• Family owned and operated environment
• Health and wellness programs

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.