Quality Manager
SPX Technologies
Building the people that build the world.
With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We’re a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world.
As part of HVAC Cooling, SPX Cooling Technologies is a leader in high quality industrial HVAC equipment used to cool large facilities like hospitals, data centers, and power plants. With cooling towers, fans, and refrigeration units, companies rely on brands like Marley, Recold, and SGS to provide comfort and mission critical and industrial cooling solutions.
How you will make an Impact (Job Summary)
SPX is a diverse team of unique individuals who all make an impact.
The Senior Quality Manager is responsible for implementing the quality strategy, systems, and performance initiatives across the Cooling business. This role ensures products and processes consistently meet customer expectations, regulatory requirements, and operational objectives while driving a culture of quality, accountability, and continuous improvement.
The Senior Quality Manager serves as a key leader partnering with Engineering, Manufacturing, Continuous Improvement, Sourcing, Service, Project Management, and Commercial teams to improve customer satisfaction, reduce the Cost of Quality, strengthen supplier performance, and ensure robust quality planning throughout the product lifecycle.
What you can expect in this role (Job Responsibilities)
While each day brings new opportunities at SPX, your core responsibilities will be:
• Lead and mentor quality teams across manufacturing, supplier quality, customer quality, and quality engineering functions.
• Establish a culture of ownership, prevention, accountability, and continuous improvement.
• Promote a culture of accountability, customer focus, continuous improvement, and effective cross-functional collaboration.
• Develop, monitor, and report quality metrics, including scrap, non-conformance, customer complaints, returns, and cost of poor quality.
• Drive root cause analysis and corrective and preventive actions to improve product and process quality.
• Maintain and continuously improve the Quality Management System (QMS).
• Ensure compliance with ISO 9001 requirements and applicable customer, industry, and regulatory standards.
• Lead internal, external and customer audits and ensure closure of audit findings.
• Standardize quality processes, metrics, documentation, and corrective action systems across Cooling operations.
• Investigate and resolve customer quality concerns and communicate certification and inspection requirements.
• Partner with Engineering, Purchasing, Operations, and suppliers to resolve nonconforming material and product issues.
• Support supplier quality through vendor ratings, product controls, and supplier audits.
• Identify and implement continuous improvement opportunities across quality systems and manufacturing processes.
• Lead training activities related to quality
What we are looking for (Experience, Knowledge, Skills, Abilities, Education)
We each bring something to the table, and we are looking for someone who has:
• Bachelor's Degree in Engineering, Quality, Manufacturing, Mechanical or related technical discipline.
• At least 10 years of quality experience in a manufacturing environment, including experience leading people, processes, or quality initiatives.
• Minimum 5 years leading quality teams within a manufacturing environment.
• Demonstrated experience with customer quality, supplier quality, and manufacturing quality systems.
• Experience supporting ISO-certified manufacturing organizations.
• Strong knowledge of quality systems, auditing, root cause analysis, corrective action, inspection, and supplier quality.
• Experience with continuous improvement tools such as value stream mapping, A3 problem solving, 8D, or Six Sigma preferred.
• Relevant ASQ quality certification preferred.
• Working knowledge of SAP or other ERP system and proficiency with Microsoft Office applications.
• Strong leadership, communication, planning, problem-solving, and relationship-building skills.
Travel & Working Environment
• Primarily an office and manufacturing environment with varying noise levels.
• Occasional exposure to outdoor conditions, including bad weather and excessive heat.
• Travel to Americas plant, supplier, and customer locations as required.
Physical Demands
The demands described are representative of those that must be met by someone who successfully performs the essential functions of the job with or without reasonable accommodation:
• Sitting, standing, and walking.
• Occasional lifting of up to 60 pounds, bending, and stooping.
• Keyboarding/typing and reading from a computer screen or paper copy.
• Ability to manage multiple tasks in a fast-paced environment and communicate effectively.
How we live our culture
Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX.
What benefits do we offer?
We know that the well-being of our employees is integral. Our benefits include:
- Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
- Competitive health insurance plans and 401(k) match, with benefits starting day one
- Competitive and performance-based compensation packages and bonus plans
- Educational assistance, leadership development programs, and recognition programs
Our commitment to embrace diversity to build a culture of inclusion at SPX
We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential.
SPX is an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.
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