Production Supervisor

$66000 annually

Reporting to: General Manager

About Sloomoo

Sloomoo celebrates joy through an interactive experiential world focused on slime hands-on play and all things #satisfying. Sloomoo launched in October of 2019 with an immersive 12000 square-foot experience in Soho NYC where hand-crafted artisanal slime (dozens of textures and the most delicious scents) soothing ASMR and wondrous delights (you can slingshot slime walk on slime design your own slime and more) converge with glossy contemporary design.

Sloomoos universe has expanded there are now a total of 7 Institutes (NYC LA Houston Chicago Atlanta Charlotte Washington DC) and two MiniMoos (Boston Philadelphia) with more to come. MiniMoos are smaller than the Institutes but packed with as much color surprise and play.

The brand has been featured in People Magazine Vogue the Today Show the Kelly Clarkson Show the Tamron Hall Show Forbes INC and more.

The mission: Deliver joy whether youre a kid or kid-at-heart.

Position summary

The Production Supervisor is responsible for overseeing the daily operations of the production facility ensuring efficient workflows high-quality product output and a safe organized working environment. This role leads and supports the production team drives performance and ensures production targets align with retail experience and e-commerce demand.

The Production Supervisor takes ownership of team leadership production planning labor deployment quality standards and operational execution while fostering a positive inclusive and high-performing culture. This role collaborates cross-functionally with inventory retail e-commerce and site leadership to ensure seamless operations and optimal product availability.

You will be key to upholding Sloomoos values:

1. Joy Joy is our DNA. We spark wonder play and creativity in everything we do.
2. Accountability We own it. Every action every result our name is on it.
3. Collaboration Joy happens when we create together. We rise as one team.
4. Innovation We push limits dream big and turn bold ideas into reality.
5. Inclusivity Everyone belongs. Every voice matters.
6. Resilience We pivot solve and grow stronger through every challenge.
7. Excellence Good isnt enough. We obsess over the details that make greatness.

Responsibilities

Operations & production management

• Oversee day-to-day production operations ensuring efficiency quality consistency and timely completion of production goals.
• Ensure production schedules align with retail demand experience traffic e-commerce needs and inventory requirements.
• Maintain high standards of safety cleanliness organization and operational readiness across the production facility.
• Monitor product quality and ensure all slime and related products meet established brand and production standards.
• Develop refine and optimize production workflows to improve efficiency scalability and product consistency.
• Ensure proper workstation setup material flow equipment readiness and task allocation throughout each shift.
• Identify and reduce bottlenecks downtime waste and other operational inefficiencies.

Team leadership & development

• Lead coach and supervise a production team of approximately 515 employees.
• Set clear performance expectations and provide ongoing coaching feedback and accountability.
• Support hiring onboarding and training to build a multi-skilled reliable and high-performing production team.
• Create and manage schedules that optimize staffing coverage productivity labor efficiency and team retention.
• Foster a positive inclusive collaborative and motivating work environment.
• Ensure employees are properly trained on production procedures quality standards equipment and safety requirements.

Inventory & fulfillment

• Partner with inventory retail and e-commerce teams to maintain appropriate stock levels across all sales channels.
• Support production forecasting and planning to meet demand while minimizing overproduction and product waste.
• Oversee e-commerce fulfillment activities as needed to ensure orders are accurate complete and prepared on time.
• Communicate product shortages inventory concerns and production risks proactively to leadership and cross-functional partners.

Performance & efficiency

• Track production output productivity labor costs quality results and other key operational metrics.
• Use performance data to identify opportunities to improve productivity quality staffing and workflow.
• Implement process improvements that increase efficiency while maintaining product and safety standards.
• Support budget management by aligning labor deployment and production costs with business demand and sales performance.
• Maintain staffing levels that support operational needs while remaining aligned with labor budgets.

Collaboration & communication

• Work closely with site leadership and cross-functional teams to align production priorities and operational needs.
• Communicate production updates staffing needs operational challenges and proposed solutions clearly and proactively.
• Respond quickly to production or staffing challenges to minimize disruption and maintain business continuity.
• Contribute to planning forecasting and operational review discussions.
• Provide recommendations to leadership regarding process staffing equipment workflow and production improvements.
• Other duties as assigned.

Qualifications

• 3 years of experience in production manufacturing food production restaurant operations warehouse operations or a similar operational environment.
• Previous experience supervising or leading a team of approximately 515 employees.
• Bachelors degree in a related discipline preferred or equivalent combination of education and relevant experience.
• Experience with production planning product manufacturing demand forecasting or inventory planning preferred.
• Strong leadership interpersonal communication and problem-solving skills.
• Ability to coach employees manage performance and maintain accountability in a fast-paced environment.
• Strong organizational and time management skills with the ability to manage multiple priorities simultaneously.
• Proficiency with Microsoft Office Google Workspace Slack and project management systems such as Asana or similar platforms.
• Familiarity with scheduling timekeeping and payroll systems.
• Strong understanding of workplace safety quality control and production best practices.
• Ability to work a flexible schedule based on business needs including evenings weekends and holidays as required.

Physical requirements

• Ability to lift carry push and pull up to 50 pounds with or without reasonable accommodation.
• Ability to stand and walk for extended periods throughout the workday.
• Ability to frequently bend stoop crouch kneel reach twist and perform repetitive motions.
• Ability to move throughout production storage and operational areas while supervising work and supporting the team.
• Ability to safely move materials supplies equipment and finished products throughout the production facility.
• Ability to use hands and fingers for handling materials operating tools and equipment and performing production-related tasks.
• Ability to work in an active production environment that may involve wet sticky or slippery materials and surfaces.

Inclusivity commitment

Sloomoo Inc. is a company that respects and welcomes the uniqueness of each employee and offers everyone the means to find their place and thrive. We are committed to equal employment opportunities career development opportunities and promoting initiatives aimed at creating a culture that is meaningful innovative and successful. Sloomoo Inc. does not discriminate based upon race religion color national origin sex (including pregnancy childbirth or related medical conditions) sexual orientation gender gender identity gender expression age status as a protected veteran status as an individual with neurodiversity or a disability or other applicable legally protected characteristics.

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Required Experience:

Manager