German Speaking Customer Care for Booking Platform | Paid Relocation to Greece

Mercier Consultancy MD invites motivated German-speaking Customer Care Representatives to join a leading Booking Platform. This is an excellent opportunity to apply your language skills and customer service expertise while experiencing the vibrant culture and lifestyle of Greece enabled by a fully paid for relocation package. Key Responsibilities Provide exceptional customer support to German-speaking clients through phone, email, and chat Assist customers with booking inquiries, modifications, cancellations, and issue resolution Work collaboratively with internal departments to ensure customer satisfaction and seamless service delivery Maintain accurate records of customer interactions in the CRM system Identify trends in customer feedback to contribute to service improvements Stay informed about platform updates, policies, and relevant travel industry developments Requirements Exceptional fluency in German (both written and spoken) is mandatory A minimum English proficiency of B2 is required Previous experience in customer care, preferably within travel, booking, or hospitality sectors Strong communication and problem-solving skills with a customer-oriented approach Ability to work effectively in a dynamic and fast-paced environment Familiarity with CRM software and booking platforms is a plus Willingness and readiness to relocate to Greece with the benefit of a fully paid relocation package Benefits Competitive Monthly Salary Fully Paid Relocation Package Health Insurance 2 Extra Salaries Per Year Work in a Positive Environment And many other benefits! #J-18808-Ljbffr Mercier Consultancy MD